Marketing Delivery Senior Associate, Oversight – Engagement

Overview

Join to apply for the Marketing Delivery Senior Associate, Oversight – Engagement role at JPMorganChase .

Are you ready to make a difference at the intersection of strategy and communication? This role shapes how we deliver executive reporting and governance and offers the chance to influence organizational culture, streamline processes, and support compliance in a dynamic environment. You’ll collaborate with colleagues who value innovation and teamwork and contribute to a culture of excellence and continuous improvement.

Responsibilities

• Support regulatory reviews to ensure compliance with industry standards
• Manage review matrix to align marketing initiatives with organizational goals
• Administer procedures and job aids to streamline team processes
• Coordinate training programs to enhance team skills and compliance knowledge
• Conduct control testing to evaluate and improve marketing processes
• Oversee recertification administration for marketing materials
• Develop and deliver executive reports and presentations
• Identify and implement process improvement efficiencies
• Foster staff engagement and positive team culture
• Communicate complex data and strategies clearly and effectively
• Collaborate with team partners to achieve shared objectives

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree or equivalent work history in Business, Communications, or related field
• Proficiency in Microsoft PowerPoint and Excel
• Experience creating visual presentations and reports
• Excellent written and verbal communication skills
• Demonstrated organizational skills and attention to detail
• Ability to administer procedures and job aids
• Experience supporting regulatory or compliance reviews
• Strong interpersonal skills for team collaboration
• Ability to conduct control testing and process evaluations
• Motivated to take initiative and adapt to new challenges
• Commitment to service and organizational success

Preferred Qualifications, Capabilities, and Skills

• Experience in marketing oversight or governance
• Familiarity with recertification administration
• Background in process improvement or project management
• Experience coordinating training programs
• Ability to foster organizational culture and staff engagement
• Creative approach to executive reporting and communications
• Service-oriented mindset with humility and professionalism

Tenure and Eligibility

Internal Application Eligibility Requirements
Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Performance
Meets satisfactory performance standards as defined by the firm.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

About Us

JPMorganChase , one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and value diversity and inclusion. We are an equal opportunity employer and make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

Our Consumer & Community Banking division serves Chase customers through a range of financial services. We lead in select markets and provide digital solutions, prioritizing customer satisfaction and service excellence.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Marketing and Sales

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