Payments Team Lead

4 weeks ago

Metro Manila Philippines Buscojobs Full time

Job Title: Payments Team Lead

Department: Procurement

Your Role:

  • Supervise, mentor, and develop a team of payment processing specialists.
  • Conduct regular team meetings to communicate updates, discuss challenges, and set goals.
  • Provide coaching and feedback to team members to drive performance and growth.
  • Assign tasks and prioritize daily operations based on business needs.
  • Oversee the processing of payments across multiple channels (Domestic and Foreign Wire, ACH, etc.).
  • Ensure that payment transactions are processed accurately and efficiently, with a focus on meeting SLAs and performance metrics.
  • Manage issues related to transaction disputes, chargebacks, and fraud investigations.
  • Collaborate with internal and external teams to address any potential risks or compliance issues.
  • Identify and implement improvements to payment workflows and systems to enhance efficiency.
  • Work closely with IT or technology teams to resolve system-related issues impacting payment processing.
  • Collaborate with other teams such as Invoice Processing, Accounting Controls and Analysis, Bank Processing and Treasury Team to resolve payment-related issues.
  • Work with vendors, banks, and third-party processors to maintain and improve payment processing capabilities.
  • Coordinate and complete month-end closing tasks related to payments and reconciliations.
  • Provide timely and accurate responses to internal and external audit requests related to payment transactions and controls.
  • Monitor and report on key performance indicators (KPIs) related to payment accuracy, timeliness, and compliance.
  • Drive team performance by aligning day-to-day operations with KPI targets.
  • Develop, update, and maintain Standard Operating Procedures (SOPs) for payment processing.
  • Ensure team adherence to documented processes and promote continuous improvement.

Who You Are:

  • You have at least 5 years of experience in Accounts Payable, with a minimum of 3 years in a team lead or supervisory role.
  • You have a solid understanding of end-to-end AP and payment processes, including month-end close activities.
  • You are detail-oriented, analytical, and proactive in solving operational issues.
  • You are comfortable working with cross-functional teams and external partners (e.g., banks, vendors).
  • You are highly organized and can manage multiple priorities in a fast-paced environment.
  • Experience in SAP or other ERP systems is a plus.
  • Strong communication, leadership, and interpersonal skills are essential.

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.

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