Writer

7 days ago

Iloilo City, Philippines GET2WORK Full time

Overview This is a non-lawyer, admin-legal support role ideal for someone with strong organizational skills, familiarity with Amazon policy language, and an excellent command of written English. We are seeking a Legal Writer to support the Got Suspended? Appeals Division with a specific focus on Account Health Maintenance for Amazon, Walmart, eBay, and other major e-commerce platforms. This role will assist in drafting, organizing, and submitting compliance-related documents and appeals to help recover or protect client accounts. Key Responsibilities Appeal & POA Drafting SupportAssist in preparing initial drafts of Plan of Action (POA) documents for: Amazon Seller Account suspensions Walmart policy violations eBay performance flags Use internal templates and prior case references Documentation & Evidence OrganizationGather, label, and prepare support documents including: Internal SOPs or training docs Brand authorization letters Help build document packets for marketplace submissions Submission Assistance & CommunicationUpload and format appeal documents into Seller Central / Walmart Seller Help / eBay Resolution Center Maintain records of submission dates, responses, and escalations Coordinate follow-ups and flag urgent responses for the legal team Policy Reference & KnowledgebaseResearch Amazon/Walmart/Shopify/Paypal/Stripe policy updates Help build and maintain internal knowledge base of case outcomes, templates, and precedent examples Qualifications 1+ years’ writing experience as a writer, administrative assistant, or virtual compliance associate Familiarity with Amazon Seller Central, Walmart Seller Help, or eBay Seller Hub is an advantage Strong command of written English with a legal or professional tone Organized, fast, and tech-savvy (Google Drive, Slack, Monday.com, etc.) Experience with ticketing platforms or CRM systems (nice to have) Location: Philippines Cebu Only Familiarity with AI writing tools and understanding how to write effective prompts Ability to follow instructions carefully, work independently, and manage deadlines Resourceful and solution-oriented, with a high level of determination and initiative Strong time management and organizational skills Basic knowledge of SEO and keyword practices is a plus Key Performance Indicators Consistent Communication : Frequently convey info with clarity, accuracy, and purpose to all parties. Teaching : Help others learn, share your knowledge. Tech savvy : Microsoft Office Suite Details Seniority level : Entry level Employment type : Full-time Job function : Marketing, Public Relations, and Writing/Editing Industries : Business Consulting and Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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