Restaurant Manager

6 days ago

Pasig, Philippines VIVA INTERNATIONAL FOOD & RESTAURANTS, INC. Full time

Restaurant Manager - SM East Ortigas or Podium JOB DESCRIPTION Responsibilities A. Ensures Customer Satisfaction Executes Quality Service and Cleanliness Standards of the Restaurant Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction. B. Oversees the Implementation of Sales Building Activities of the Restaurant Recommends, coordinates, and assists in implementing Sales Building Programs with the Operations/ Concept Manager. Conducts analysis and evaluation of current marketing trends and program results. C. Manages Employee Relations and Productivity Assists in selecting new personnel; recommends promotions and oversees the execution of training and development of the personnel in his/her Restaurant. Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards. Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors. Maintains positive employee relations by promoting teamwork and administering fair feedback and communication systems within the restaurant. Monitors sales, labor costs, and other controllable costs by identifying deviations from desired/planned results. Manages inventory of all supplies issued to his department. Controls restaurant expenses according to plan/budget; reviews store performance weekly; conducts business reviews periodically and makes recommendations accordingly. Develops and executes a corrective action plan on identified cost deviations from any of the above. E. Performs and Completes Necessary Reports and Administrative Requirements on Time Staff schedules Validates payroll computation Periodic reports Other reports required by his/her superior F. Assumes Command Responsibility for the disciplines, attendance, and job performance of all personnel under Him/Her. J. Performs other related duties and functions assigned by his/her superior. Job Specifications Graduate of any four (4) year course With at least three (3) years of working experience in the same position preferably in casual dining and/or fine dining restaurant Knowledgeable in P&L, store marketing, and people management Ability to interview, hire, and train staff With excellent communication skills Available to start ASAP Willing to be assigned at SM East Ortigas or Podium Benefits Excellent career growth and development opportunities Competitive salary and service charge With sales incentives 10% discount on all Viva Food Restaurants Seniority Level Mid-Senior level Employment Type Full-time Job Function Management and Manufacturing Industry Food and Beverage Services #J-18808-Ljbffr

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