Solutions Designer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:****Solutions Designer****Band 6**The Solutions Designer has deep knowledge of enterprise platforms technologies, practices, and procedures as well as knowledge of business processes. They rely on their expertise, experience and judgment, both on the business aspect and the enterprise platform, to plan and accomplish goals, and to perform a variety of tasks. The Solutions Designer conducts needs analysis, prepares architecture diagrams, determines impact to enterprise platform functionalities, collaborates with others for system design and support squads to ensure alignment to business requirements and solution design and continuous delivery.**Responsibilities*** Works closely with the Product Owner to effectively elicit and verify requirements of the business.* Analyzes the technical and business requirements and maps them to program requirements, identifying whether for configuration or customization.* Works with the team Product Owners/Business Systems Analysts to document and review the user stories with functional requirements specific to the platform and supports them in communicating the requirements to the rest of the development team.* Reviews, provides feedback and supports the design, testing and implementation of the development team to ensure alignment with the business and functional requirements.* Works closely with the Tech Lead to come up with the solution design of the overall technological architecture of the value stream(s).* Works closely with Release Train Engineer to drive integration, alignment and continuity of delivery of the value stream(s).**Skillset**Domain Expertise* BS/BA degree or equivalent experience* 5-10 years Solutions Design experience experience in IT* 5-10 years Saleforce experience, preferably Financial Services Cloud* Experience in AEM (Adobe Experience Manager)* Experience in API (Application Program Interface) and implementation on enterprise level.* Experienced in implementing Salesforce projects, preferably using Agile* Knowledge of overall financial services industry, with experience in insurance domainIndividual Skills* Strong analytical skills* Comfortable with process and workflow requirements* Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions* Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply* Utilizes team collaboration to create innovative solutions efficiently* Big picture and strategic thinker, visionary and creative in both perspective and methodologiesAgile Experience* Experienced in Agile way of working* Experienced in working within a team-of-teams structure is a plus* Knowledge of SAFe is a plusMindset & Behaviours* Strong interpersonal/relationship building skills with technical and business personnel* Synthesizes abstract/complex concepts and ideas into simple, understandable, user-driven requirements and user stories* Passionate about the client, technology and excited about the impact of emerging/disruptive technologies* Wants to unleash inner self-starter and work in an environment that fosters entrepreneurial minds* Embraces a culture of trust and complete transparency* Open to learning new ideas outside scope or knowledge skillset* Can act in an advisory capacity as well as coach/mentor team Product Owner/Business Systems Analyst**Job Category:**IT - Application Development**Posting End Date:**23/09/2026**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit
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