Process Improvement Officer

4 weeks ago

Pasig, Philippines Jollibee Group Full time
Process Improvement Officer (Inventory Management)

Join to apply for the Process Improvement Officer (Inventory Management) role at Jollibee Group

Process Improvement Officer (Inventory Management)

Join to apply for the Process Improvement Officer (Inventory Management) role at Jollibee Group

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Title: Process Improvement Officer (Inventory Management)
The Process Improvement Officer (Inventory Management) provides technical leadership in ensuring the effectiveness of restaurant systems through proper management of the unit initiatives related to systems standardization, business process improvements, store management systems, labor productivity, capacity planning, and store layout improvements.

  • Designs and Implements effective Management Systems that result in a high level of management team’s efficiency and positively impact the management team’s KRA:
    • Gathering of User and Business requirements
    • Documentation (Business Requirements Document)
    • Feasibility, Time, and Motion Studies
    • Cost and Benefit Analysis
    • Presentation, User Acceptance Test, and Training
    • Communication
    • Implementation (including manual creation and training)
    • Review and Fine Tuning
  • Formulates management processes in accordance with policies in partnership with the other support group and ensures compliance thereafter.
  • Effectively manages key projects by following project management processes from Discovery to Deployment. Be able to work with a team or work groups and demonstrate effective communication and integration skills for each of the project assignments. Conducts comprehensive project feasibility study on each of the business initiatives driven by RS organization. The feasibility should include key areas such as:
    • Business objectives
    • Solution alternatives
    • Capitalization investment
    • Cost & benefit analysis
    • Threats/opportunities
    • Scenario review
    • Technical capabilities/feasibility
    • Operations feasibility
    • Environment feasibility
  • Continuous improvement and innovation on store management systems and processes to optimize store resources, minimize expenses, and maximize profitability. Develops continuous improvement programs of existing systems, tools & processes by:
    • Constant store visits/contextual interviews
    • Systems data validation
    • Feedback system and competitive check/analysis
    • Automation
    • Simplification
    • Systematization
Job Qualifications
  • Graduate of BS Industrial Engineering, Management Engineering, or a related field.
  • Minimum of 3-5 years of experience in process improvement within inventory management or supply chain.
  • Must have strong project management skills.
  • Willing to work in Ortigas, Pasig (hybrid setup) and occasionally perform fieldwork activities.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Food and Beverage Retail

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