Urgent Hiring Call Center Agent
2 weeks ago
makati, metro manila, Philippines
Miranda HR
Full-time
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On-site - Makati No Exp Required High/Senior High School Full-time
Employee Recognition and Rewards
Holiday Gifts, Incentives
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Provide excellent customer service by handling inquiries and resolving issues via phone, email, or chat.
- Manage and track customer interactions and transactions efficiently using company software.
- Achieve customer satisfaction and maintain high service quality standards.
- Collaborate with team members to improve service procedures and customer experiences.
- Conduct follow-up calls to ensure issues are resolved and customers are satisfied.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English Language, strong customer service abilities, and interpersonal skills.
- Qualities and Traits: Strong work ethic and people skills.
- Responsibilities and Duties: Ability to perform back office support as required.