Billing Analyst

Overview

Location: Angeles City, PH

Employment Type: Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a Billing Analyst who will be responsible for managing and analyzing billing processes within the organization. The role involves ensuring accurate and timely invoicing, resolving billing discrepancies, and optimizing billing procedures to enhance efficiency and accuracy. The candidate will collaborate with various departments to gather billing data, analyze trends, and provide insights to support financial decision-making.

• Generate and distribute accurate and timely invoices to customers based on contractual agreements, service usage, or product purchases.
• Monitor billing cycles, deadlines, and billing schedules to ensure compliance with customer requirements and internal policies.
• Analyze billing data, trends, and patterns to identify opportunities for process improvements, cost savings, and revenue enhancement.
• Conduct variance analysis and reconcile discrepancies between billing records, contracts, and financial reports.
• Serve as a primary point of contact for billing inquiries and escalations from internal and external stakeholders, including customers, sales teams, and account managers.
• Address customer billing issues, resolve disputes, and ensure timely resolution of outstanding balances.
• Ensure accurate and timely recognition of revenue and accounts receivable in accordance with accounting principles and regulatory requirements.
• Prepare and analyze billing-related reports, metrics, and KPIs to track billing performance and financial metrics.
• Identify opportunities to streamline billing processes, eliminate manual tasks, and automate billing workflows using billing software or ERP systems.
• Collaborate with cross-functional teams, including IT, finance, and operations, to implement system enhancements and process improvements.
• Ensure compliance with billing policies, procedures, and internal controls to mitigate risks and maintain data integrity.
• Assist with internal and external audits by providing documentation, explanations, and support related to billing processes and transactions.
• Develop and maintain standard operating procedures (SOPs), training materials, and documentation related to billing processes and systems.
• Conduct training sessions for staff members on billing policies, procedures, and best practices.

• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• Proven experience in billing, accounts receivable, or related financial roles, with a strong understanding of billing processes and principles.
• Proficiency in billing software systems, ERP systems, and Microsoft Office Suite.
• Strong analytical and problem-solving skills, with the ability to interpret complex billing data and reconcile discrepancies.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
• Detail-oriented with a focus on accuracy and compliance with billing regulations and policies.
• Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
• Knowledge of revenue recognition principles and accounting standards (e.g., ASC 606) is a plus.

• HMO Coverage with a dependent option
• Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage
• Dental Coverage and in-house dental assistance
• Free meals during training
• Career growth and learning opportunities
• Allowances for rice, clothing, and meals
• Performance and loyalty bonuses
• Employee shuttle services, company retreats, and off-site events
• Recognition, rewards, and ongoing development opportunities

All applications should comply with applicable work authorization requirements for the country of employment. The employer may conduct background checks, drug screening, and may require adherence to internal policies. MCI is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on merit, qualifications, and business needs.

This job operates in a professional office environment and may require long periods of sitting and computer use. Reasonable accommodations will be provided upon request to qualified applicants in accordance with applicable laws.