Finance Supervisor

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Overview

Leading a dynamic finance team and drive excellence in a fast-paced shared service center (SSC). As the Supervisor - Finance Service Delivery, you’ll lead our Finance Operations team to new heights, ensuring seamless, accurate, and innovative financial processes. This is more than just a supervisory role—it’s an opportunity to shape the future of finance delivery, collaborate with global stakeholders, and leave your mark on a high-performing organization. If you thrive on leadership, process optimization, and delivering results, this role is your next career-defining step.

You’ll oversee daily financial operations, champion process improvements, and ensure service-level agreements (SLAs) compliance. Working closely with internal teams and external partners, you’ll resolve challenges, enhance efficiency, and empower your team to excel—all while driving impactful financial outcomes.

About The Position

Leading a dynamic finance team and drive excellence in a fast-paced shared service center (SSC). As the Supervisor - Finance Service Delivery , you’ll lead our Finance Operations team to new heights, ensuring seamless, accurate, and innovative financial processes. This is more than just a supervisory role—it’s an opportunity to shape the future of finance delivery, collaborate with global stakeholders, and leave your mark on a high-performing organization. If you thrive on leadership, process optimization, and delivering results, this role is your next career-defining step.

You’ll oversee daily financial operations, champion process improvements, and ensure service-level agreements (SLAs) compliance. Working closely with internal teams and external partners, you’ll resolve challenges, enhance efficiency, and empower your team to excel—all while driving impactful financial outcomes.

Key Responsibilities

• Lead with Purpose: Supervise and inspire the Finance Service Delivery team, ensuring precision and efficiency across accounts payable, accounts receivable, master data management (MDM), intercompany transactions, credit controlling and other critical accounting activities.
• Innovate & Optimize: Identify opportunities for process improvements, implement smart solutions, and elevate the efficiency and accuracy of financial operations.
• Collaborate & Resolve: Partner with internal teams and external stakeholders to troubleshoot financial discrepancies and deliver timely, effective resolutions.
• Set the Standard: Develop and maintain policies and procedures that ensure compliance, streamline workflows, and uphold operational excellence.
• Mentor & Grow: Train and guide junior finance staff, fostering a culture of learning, accountability, and adherence to best practices.
• Track Success: Monitor team performance, provide constructive feedback, and implement strategies to keep the team on track and exceeding expectations.
• Drive Regional Impact: Oversee credit and insurance applications for the APAC region, manage monthly turnover reporting to third-party insurers, and monitor overdue accounts and credit limit overruns.
• Leverage Insights: Maintain and enhance the SSC Finance Power BI productivity dashboard to provide actionable insights and support data-driven decisions.

Skills and Competencies

• Proven expertise in finance service delivery or a similar leadership role within a financial operations environment.
• A deep understanding of accounting principles and financial processes and motivated for spotting inefficiencies and solving them.
• Strong leadership skills to motivate, guide, and empower a team to achieve exceptional results.
• A proactive, self-motivated mindset with a customer-focused and results-driven approach.
• The ability to thrive independently and collaboratively in a dynamic, international setting.

Preferred Educational Background / Work Experience

• A Bachelor’s degree in Accounting, Finance, or a related field from a recognized university.
• Demonstrated experience in finance and accounting, with a track record of leadership success.
• Previous work in an international environment or shared service center (SSC) setup is a distinct advantage.

Language Skills

• Fluency in English (written and spoken) is essential.
• Proficiency in additional languages is a valuable asset in our diverse, global environment.

Computer Literacy

• Strong proficiency in Microsoft Office, with advanced skills in Excel to handle complex data analysis.
• Experience with Power BI is highly desirable for driving productivity insights.
• Familiarity with D365 Finance System is a bonus that will set you apart.

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