Cloud Applications Consultant

4 days ago

Makati, Philippines OpenText Full time

Overview

OpenText Makati, National Capital Region, Philippines. Join to apply for the Cloud Applications Consultant role at OpenText .

Opentext - The Information Company As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity

The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. You will combine systems integration and service delivery knowledge to create/update technical specifications and maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments, and set up Trading Partner connectivity using common communication standards such as FTP, HTTP, AS2, SFTP, etc.

You Are Great At
  • Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations
  • Analyzing customer requirements, data integrations and interfaces
  • Deliver day-to-day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems
  • Implementing changes for existing data integrations
  • Following policies and best-practice mapping to define map rules based on client’s requirements
  • Consistently create test cases/scenarios, form test files, run tests and evaluate reports
  • Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing
  • Deliver project status updates to clients, delivery/project managers and counterparts as necessary
What It Takes
  • You are a graduate of Computer Science and/or other technical disciplines
  • You are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.
  • You have a strong customer focus and customer satisfaction orientation
  • You demonstrate problem solving skills and logical thinking techniques with excellent attention to detail
  • You have excellent teamwork and collaboration skills; you inspire and motivate others toward goal accomplishments
  • You have the ability to handle multiple priorities in a fast-paced environment, work independently, and possess effective time management skills
  • You are willing to be on-call beyond normal working hours and on weekends
  • You are willing to work on any shifts (ASPAC, EMEA or US)

OpenText is an Equal Opportunity Employer.

Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Engineering and Information Technology
  • Industries: Software Development
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