Cloud Applications Consultant

1 week ago

Makati, Philippines OpenText Full time

Overview OpenText Makati, National Capital Region, Philippines. Join to apply for the Cloud Applications Consultant role at OpenText . Opentext - The Information Company As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. The Opportunity The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. You will combine systems integration and service delivery knowledge to create/update technical specifications and maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments, and set up Trading Partner connectivity using common communication standards such as FTP, HTTP, AS2, SFTP, etc. You Are Great At Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations Analyzing customer requirements, data integrations and interfaces Deliver day-to-day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems Implementing changes for existing data integrations Following policies and best-practice mapping to define map rules based on client’s requirements Consistently create test cases/scenarios, form test files, run tests and evaluate reports Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing Deliver project status updates to clients, delivery/project managers and counterparts as necessary What It Takes You are a graduate of Computer Science and/or other technical disciplines You are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc. You have a strong customer focus and customer satisfaction orientation You demonstrate problem solving skills and logical thinking techniques with excellent attention to detail You have excellent teamwork and collaboration skills; you inspire and motivate others toward goal accomplishments You have the ability to handle multiple priorities in a fast-paced environment, work independently, and possess effective time management skills You are willing to be on-call beyond normal working hours and on weekends You are willing to work on any shifts (ASPAC, EMEA or US) OpenText is an Equal Opportunity Employer. Additional Details Seniority level: Entry level Employment type: Full-time Job function: Engineering and Information Technology Industries: Software Development #J-18808-Ljbffr

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