Real Time Analyst

Real Time Analyst Ph jobs in Mandaluyong

IWG formerly known as Regus is leading the workspace revolution. Our goal is to provide people and their businesses to work more productively by offering a choice of professional and collaborative workspaces/officespaces. We are present in 3,000 locations in over 100 countries and 1,000 cities across the world, and here in Manila our office is located in BGC, Taguig.

Job purpose

Help manage the accounting and operational activities within the Tax Accounting Team. Ensure all accounting entries and reconciliations are prepared accurately, completely and by specified deadlines. Optimize the quality of the accounting entries while ensuring there is a strong environment of financial control.

Duties and responsibilities

• Ensure all accounting entries and reconciliations are completed for month end close, or other defined deadlines
• Constant review of the accuracy of data being delivered, eliminating the risk of any financial impact which was unforeseen
• Ensure all balance sheet reconciliations within the team are complete, accurate and any reconciling items are resolved & corrected on a timely basis.
• Do and prepare all balance sheet accounts and reconciliations as part of a monthly review
• Provide full support to the stakeholders within Regus/IWG and Regus Partners. Ensuring deliveries are of the required quality & meet expectations
• Collaborate with other GSC teams, providing support to auditors and legal authorities with the execution of required activities
• Ensure there is a suitable segregation of duties within the team, meeting all control requirements.
• Ensure future migrations and acquisitions are integrated on a timely basis, ensuring processes are absorbed into the standardized model, with complete and accurate accounting from the start.

Qualifications

• Experience on financial accounting and reporting in a blue-chip multinational PLC environment.
• Experience on finance and accounting within a multinational, shared service environment.
• Experience on dealing with professional teams in a multinational, shared services environment
• Experience on building strong relationships with peers, Finance Leaders and stakeholders
• At least 3 years’ experience in BPO or Multinational Finance and Accounting
• Good knowledge in using MS Excel

Working conditions

Mid-shift, regular evening and weekend work, working with challenging stakeholders

Physical requirements

None, normal office work environment

Direct reports

NA, individual contributor

Job Types

Full-time, Permanent

Salary

Php24,000.00 - Php26,000.00 per month

Benefits

• Flextime
• Work from home

Schedule

8 hour shift

Supplemental Pay

• 13th month salary
• Bonus pay
• Overtime pay

Real Time Analyst Workforce (Wfm) (Eh 2228)

Mandaluyong, National Capital Region Accenture

Posted today

Job Description

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world

Duties and Responsibilities

• Acts as 1st level of escalation of Intraday Analysts in terms of misses in Service Level or challenges with Operations in executing real time action plans.
• Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and also help in Operations performance.
• Provide trainings and conduct knowledge transfer sessions to other WFM members especially new members on WFM tools and function as go-to person when there are inquiries arise from RTAs and Operations.
• Primarily responsible to generate performance reports and provide input and recommendation on reporting, and analysis based on performance trends.
• Required to follow the planned data collection, including the types of data and time of data to be captured
• Automate reports to reduce inefficiencies by designing macros.
• Takes the lead in coordinating with key stakeholders in deciding on real time action plans in consultation with Intraday Manager when needed.
• Flawless execution of outage escalation process by displaying good communication skills and ensuring key stakeholders are informed.
• Communicates interval performance, provides guidance and recommendations to Operations in planning for next steps to meet KPI.

Qualifications

• Bachelor\'s degree holder
• Must have at least 1 year work experience in Workforce Management
• Ability to create and analyze quality reports
• Experience in RTA, Scheduling, and/or Capacity Planning is an advantage
• Experience in using WFM tools is an advantage (ex. eWFM, IEX, CMS, Avaya, Blue Pumpkin, Aspect)
• Knowledge in performing RCAs

How to apply?

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