Change Manager Digital Transformation

The Change Manager - Digital Transformation is responsible for orchestrating and driving the cultural and operational shift towards digital innovation across the company. This role serves as a catalyst for change, ensuring the successful implementation of digital transformation initiatives by: Developing and executing comprehensive change management strategies Fostering a culture of digital adoption and innovation Collaborating with key stakeholders across global, regional, and local teams Driving awareness, engagement, and adoption of digital initiatives Measuring and reporting on the effectiveness of change management efforts The Change Manager plays a crucial role in aligning the company's workforce with digital transformation goals, ultimately contributing to enhanced operational efficiency, improved client experience, and sustained competitive advantage in the rapidly evolving digital landscape. Role Overview We are seeking a dynamic Change Manager to spearhead the digital transformation journey across the company. This pivotal role is responsible for driving awareness, adoption, and cultural shift towards digital innovation, shaping the future of our organization. Key Responsibilities 1. Change Management Strategy and Execution (80%) Develop and implement comprehensive change management strategies for Asia's digital transformation initiatives Collaborate closely with Global Change Management, Regional Technology, and Asia Communications teams Partner with Business Unit (BU) Transformation leads to create and execute BU specific change plans Monitor plan execution and measure effectiveness through: Team maturity assessments Employee surveys Other relevant metrics Define clear deliverables, timelines, and success metrics at both regional and BU levels Support the delivery of various change management initiatives Maintain an integrated communication plan for Digital Transformation across Strategic Digital Initiatives in Asia, in collaboration with the Communications team Cultivate a "change management" culture by: Maintaining and updating resource centers Work closely with digital leadership stakeholders to execute the communications strategy Develop compelling content to engage employees and effectively narrate our transformation story Provide expert change management advice to internal partners and project teams Analyze and adapt technical information for various audiences and communication channels Manage collaboration and internal sites for initiatives as needed Conduct training sessions when required Qualifications Minimum 5 years of experience in change management, preferably in digital transformation contexts Strong change management and communication skills, with a track record of successful implementations Bachelor's degree in Business, Communications, Psychology, or related field; advanced degree preferred Certifications in change management methodologies (e.g., PROSCI, ADKAR) are a plus Excellent influencing, negotiating, and problem-solving abilities Demonstrated capacity to work in ambiguous environments and deliver measurable results Strong organizational and multitasking skills Clear understanding of business priorities and emerging technologies, especially Generative AI Proficiency in English; additional Asian languages are an asset Ability to provide strategic counsel to leaders and project teams Independent decision-making skills and sound judgment Adaptability to diverse opinions and local cultural nuances Strong network-building and partnership creation skills Excellent stakeholder engagement and needs assessment abilities Experience in training program coordination and delivery Skilled in facilitating proof-of-concept demos Data analysis and reporting skills to measure change effectiveness Strong presentation and public speaking skills Additional Information This role may require occasional travel within the Asia region Flexibility to work across different time zones when collaborating with global teams Seniority level Director Employment type Full-time Job function Information Technology and Project Management Industries Insurance, Technology, Information and Media, and Software Development #J-18808-Ljbffr