Business Insights Lead

Overview

Join to apply for the Business Insights Lead role at TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. TaskUs supports clients in multiple sectors and operates with a People First culture across a global presence.

What We Offer

At TaskUs, we prioritize our employees' well-being with competitive industry salaries and comprehensive benefits. We encourage internal mobility and professional growth and maintain an inclusive environment with a focus on well-being, Diversity, and community impact.

Business Insights Team Lead — What to Expect

Think of yourself as a leader responsible for providing the best data analytics experience to clients. You will mentor and guide your team to deliver key insights that support data-driven decisions for stakeholders.

Key Responsibilities

• Data Entry and Management: Accurately input and maintain data in various systems; ensure data quality through audits and checks.
• Compliance and Security: Enforce data governance policies; monitor and report on data security and regulatory adherence.
• Issue Resolution: Serve as first line of support for data-related queries; escalate complex issues as needed.
• Documentation: Maintain records of data processes, incidents, and resolutions; update data governance documentation.
• Reporting: Generate routine reports on data quality, compliance status, and KPIs.

Required Qualifications

• Background in Data Analytics, Data Science, Business Intelligence, and Data Insights.
• Experience managing teams and/or project teams, including cross-functional and agile environments.
• Ability to inspire and lead to deliver value even without direct control over resources.
• At least two years of experience in Consulting, Business Intelligence, Strategy/Insights, or similar teams.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent verbal and written communication; experience providing constructive feedback and action plans.
• Ability to manage and prioritize across competing requirements.
• High IT literacy (Excel, PowerPoint, Google apps).
• Experience with Data Visualization tools (Tableau, Power BI, etc.) is strongly preferred.
• Experience with SQL, Python, ML, and Data Automation is preferred.
• Experience with data modeling and engineering; knowledge of Data Science and analytics methodologies.
• Commitment to customer confidentiality standards and team leadership.
• Passion for developing Business Insights Analysts and expanding data analytics skills.
• Bachelor's degree in business, Business Intelligence, Data Analytics, Statistics, or related field (or equivalent experience).

Education / Certifications

• Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or related IT/Computer field.

Work Location / Schedule / Travel

• Remote/Work from Home
• 3:00 PM to 12:00 AM, Monday to Friday

Additional Information

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment to proceed with your application. Communicate with authorized TaskUs recruiters only.

DEI: TaskUs believes in inclusive and equitable practices. If you need reasonable accommodations in any part of the hiring process, please let us know. TaskUs is an equal opportunity workplace and an affirmative action employer.

We invite you to explore all TaskUs career opportunities and apply through the provided URL:

Req Id: R_2509_13067_4

Location Snippets

• Taguig, National Capital Region, Philippines
• Makati, National Capital Region, Philippines
• Manila, National Capital Region, Philippines
• Pasig, National Capital Region, Philippines

Note: This posting consolidates the role summary and qualifications. All disclosures reflect TaskUs practices and policies.

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