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Business Insights Lead

4 weeks ago

Cavite City, Philippines TaskUs Full time

Overview

TaskUs – Mandaluyong, National Capital Region, Philippines. Remote/work-from-home option with a schedule of 3:00 PM to 12:00 AM, Monday to Friday.

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience for fast-growing technology companies, offering a People First culture and a global presence across 23 locations in 12 countries. The company emphasizes growth, internal mobility, competitive salaries, and comprehensive benefits.

Business Insights Team Lead – What to expect

Lead and mentor a team to deliver data analytics insights that enable data-driven decisions for clients and stakeholders. Focus on developing capabilities within the team and guiding projects to deliver value.

Key Responsibilities
  • Data Entry and Management: Accurately input and maintain data in various systems and databases; perform regular audits to ensure data quality.
  • Compliance and Security: Enforce data governance policies; monitor and report data security or non-compliance issues; ensure adherence to regulations.
  • Issue Resolution: Serve as first line of support for data-related queries; escalate complex issues when needed.
  • Documentation: Maintain records of data processes, incidents, and resolutions; update data governance documentation and user guides.
  • Reporting: Generate routine reports on data quality, compliance, and KPIs.
Required Qualifications
  • Background in Data Analytics, Data Science, Business Intelligence, or Data Insights.
  • Experience managing teams or project teams; ability to lead agile projects (including globally) without direct authority.
  • Ability to inspire and deliver value with limited direct influence over resources.
  • At least two years in Consulting, Business Intelligence, Strategy/Insights, or similar.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Excellent verbal and written communication; experience providing constructive feedback and driving process/product improvements.
  • Strong prioritization skills across competing requirements.
  • High IT literacy (Excel, PowerPoint, Google Apps).
  • Experience with Data Visualization tools (Tableau, Power BI, etc.) is preferred.
  • Experience with SQL, Python, ML, and Data Automation is preferred.
  • Experience with data modeling and engineering; knowledge of Data Science methodologies.
  • Understanding of customer confidentiality standards and ability to guide the team accordingly.
  • Passion for developing Analysts and expanding Data Analytics skills.
  • Bachelor's degree in Business, BI, Data Analytics, Statistics, or related field (or equivalent experience).
  • Interest in technology startups and data-driven innovation.
  • Other duties as assigned.
Education / Certifications
  • Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or related IT field.
Work Location / Schedule / Travel
  • Remote / Work from Home
  • 3:00 PM to 12:00 AM, Monday to Friday
Employer Communications

How We Partner To Protect You: TaskUs will not solicit money during the application process or require payment to proceed. Communicate only with authorized TaskUs recruiters.

DEI

TaskUs values diversity and inclusion and provides equal access to opportunities. If you need reasonable accommodations, please let us know. TaskUs is an equal opportunity workplace and an affirmative action employer.

For more information and to apply, visit the TaskUs careers page:

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