Client Onboarding

7 days ago


Philippines CallTek Full time

Client Onboarding & Implementation Analyst We are looking for a proactive and detail-oriented Client Onboarding & Support Specialist to join our team. This role plays a key part in ensuring a smooth onboarding experience for new clients and providing ongoing support throughout the duration of their contract. Key Responsibilities Master the Platform (Develop a working knowledge of the Performance Scoring) application and its white-labeled versions. Gather initial client information. Set up new accounts. Schedule and deliver training sessions. Provide initial troubleshooting and guidance. Respond to client inquiries via phone, email, and help ticket submissions. Offer timely and effective solutions to client issues. Work Schedule Options 7 AM – 5 PM CST or 10 AM – 8 PM CST Requirements 1+ year of experience minimum in client support in technology industry. Proficient in platforms such as Salesforce, HubSpot, Monday.com, Smartsheet. Proficient in Microsoft tools (Word, Excel, OneDrive, Teams, SharePoint, Outlook). English fluency required. Background in software development is a plus. Seniority Level Entry level Employment Type Full-time Job Function Information Technology Industries Technology, Information and Internet Location Taguig, National Capital Region, Philippines Salary ₱7,200.00 – ₱9,600.00 (per month) Application Join CallTek and help shape the future of client onboarding. #J-18808-Ljbffr



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