Dayshift CSR Opening
4 weeks ago
Job Title: Insurance Specialist
Location: Alabang, Muntinlupa, Metro Manila, Philippines
Job Type: Full-Time
Work Setup: Onsite
Shift: Dayshift
Salary Package: ₱18,000 – ₱21,000 per month
Start Date: October 4, 2025
About Us:
At WNS, we are dedicated to providing world-class insurance services with a focus on customer satisfaction and professionalism. Our team is growing, and we are looking for a passionate Insurance Specialist to join us in our Alabang office. This is a great opportunity to build a rewarding career in the insurance industry with a supportive and dynamic team.
Key Responsibilities:
Assist customers with insurance-related inquiries, policy details, and claims processing.
Process insurance applications, renewals, and claims in a timely and accurate manner.
Provide excellent customer service to ensure client satisfaction.
Maintain accurate records and documentation for all transactions.
Collaborate with the team to resolve customer concerns and improve service quality.
Participate in training sessions to continuously develop product knowledge and skills.
Qualifications:
At least 2 years completed in college.
1 year of BPO experience in a customer service or similar role.
Strong communication skills, both written and verbal.
Ability to work efficiently in a fast-paced environment.
Detail-oriented and organized with strong multitasking abilities.
Willing to work onsite in Alabang, Muntinlupa.
Customer-centric mindset with a proactive approach to problem-solving.
Benefits:
Salary Package: ₱18,000 – ₱21,000 per month, depending on experience and qualifications.
HMO (Health Maintenance Organization) coverage.
Paid Trainings to help you succeed and grow.
Retirement and Provident Funds to secure your future.
Fitness Membership to encourage a healthy work-life balance.
Opportunity to join a vibrant and growth-oriented team
Why Join Us?
Competitive salary with excellent benefits.
Great learning and career growth opportunities within the insurance industry.
Work with a collaborative team and gain valuable industry experience.
Work-life balance initiatives and a positive workplace environment.
Convenient and accessible location in Alabang, Muntinlupa.
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