Mandarin-Fukien Financial Support Specialist

2 days ago

Taguig, Philippines J-K NETWORK SERVICES Full time

Position: Mandarin-Fukien Financial Support Specialist
Company Industry: BPO Company
Work Location: BGC, Taguig City
Work Schedule: Dayshift Schedule
Salary: Php 45,000-Php 55,000
Work Set Up: Work On-site
BENEFITS:
✨HMO upon regularization
✨Vacation Leave and Sick Leave upon regularization
✨Incentive-based allowances
✨Government-Mandated Benefits
✨13th-month pay
REQUIREMENTS OF THE JOB:
✨Filipino who can speak, read, and write in Mandarin and Fukien (conversational level)
✨Filipino who can speak English (conversational level)
✨At least 2nd-year College Undergraduates are welcome to apply
✨No age limit and no gender preferences
✨3-6 months of customer service experience is a big plus
✨Can start as soon as possible
RESPONSIBILITIES OF JOB APPLICATION:
✨Taking inbound calls and providing customer service to local bank credit card customers.
✨Responsible for any bank-related matters.
✨Answering inquiries or concerns related to credit cards.
✨Handle credit card redemptions.
✨Assist in the redemption of the gift certificate.
✨Discuss the credit card perks.
✨Discuss the payment terms and card activation.
✨Verify the account information and updates.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✨Paper Screening
✨Initial Interview
✨Hiring Manager's Interview
✨Language Assessment
✨Final Interview
✨Job Offer

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