Japanese Technical Support

1 day ago

Taguig, Philippines J-K Network Services Full time

COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants.

Position: Japanese Service Desk
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: Php 90,000 - Php 100,000
Work Schedule: Shifting Schedule
Work Set-up: Work On Site

BENEFITS:
Sick Leave
Vacation Leave
Medical Insurance
HMO
Free Visa processing
Career Development
Multicultural Interaction
Other Allowances
Relocation Assistance for 1 month for those applicant located abroad
Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
Open for Japanese National
Filipino who can speak, read and write Japanese
Open to JLPT N1, N2 Passer or Level (No JLPT Certificate required)
Must have experience as Technical Support/Service Desk
Good written and verbal communication skills in English and Japanese language
Preferably Degree holder of any course but not required
Good computer and IT technical skills
Willing to undergo training
Willing to work onsite in Taguig

JOB RESPONSIBILITIES:
Receive and respond to Japanese user inquiries and requests via phone, chat, portal, and email.
Handles first-line incidents from Japanese Users, including troubleshooting, resolution where possible, and assignment or escalation of tickets to 2nd/3rd line support teams.
Supports Service Request Management and Service Restoration Management Level 1 of Japanese customers
Resolve issues utilising excellent customer service skills, problem-solving skills, and technical thinking/reasoning skills.
Develop a comprehensive understanding and mastery of all Service Desk tools
Perform other duties as assigned

RECRUITMENT PROCESS (ONLINE PROCESS):
Paper Screening
Language Interview
Technical Interview
Final Interview
Intent to Offer

  • Japanese Technical Support

    20 hours ago

    Taguig City, Philippines J-K Network Services Full time

    COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants. Position: Japanese Service Desk Company Industry: IT/BPO Company Work Location:...

  • Japanese Service Desk

    1 day ago

    Taguig, Philippines J-K Network Services Full time

    COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants. Position: Japanese Service Desk Company Industry: IT/BPO Company Work Location:...

  • Japanese Service Desk

    20 hours ago

    Taguig, Philippines J-K Network Services Full time

    COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants. Position: Japanese Service Desk Company Industry: IT/BPO Company Work Location:...

  • Japanese SAP Functional Consultant

    20 hours ago

    Taguig City, Philippines J-K Network Services Full time

    COMPANY PROFILE: One of the Top Consultancy Companies in the Philippines located in Metro Manila. This consulting company is known to provide management consultancy to big and global companies around the world based in the Ph and in Japan. Most of the clients are Fortune 500 firms in the Japan market. They are looking for a Japanese SAP Consultant / Manager...

  • Japanese Marketing Specialist

    20 hours ago

    Taguig City, Philippines J-K Network Services Full time

    Company Profile: American Global Marketing Company that operates for more than 60 years in the industry. They also have 35 offices across Europe and Asian country Position: Japanese Senior Events Specialist (Japanese Marketing Specialist) Location: Bonifacio Global City, Taguig Industry: Marketing Agency Salary: Php...

  • Japanese Process Specialist

    20 hours ago

    Taguig City, Philippines J-K Network Services Full time

    COMPANY PROFILE: A premier global company in technology and consultation specializing in scaling enterprise operations through value-driven technical advancements. They aim to attain sustainable profit growth for their business partners by integrating elite problem-solving techniques through global network of industry specialists, delivering verifiable...

  • Japanese Quality Analyst

    1 day ago

    Taguig, Philippines J-K Network Services Full time

    COMPANY PROFILE: A Contact Center firm dedicated to providing intelligent, customer focused IT solutions that support companies' expansion and adaptation in a variety of sectors. Position: Japanese Quality Analyst Company Industry: BPO Company Account: Social Media Work Location: Taguig City Salary: up to Php 90,000 Work Schedule: Rotational...

  • Japanese Speaker Sales Staff

    3 weeks ago

    Taguig, Philippines RCX Recruitment Inc. Full time

    Required Experience: ●Must speak Japanese N3 level or above. ●Good English and Japanese communication skills ●Have interest in jewelry, Luxury items such as bags, watches, etc.) ●Strong interpersonal skills and customer service orientation, always provides information in an efficient and accurate manner ●With experience working in a Japanese...

  • Japanese Quality Analyst

    20 hours ago

    Taguig City, Philippines J-K Network Services Full time

    COMPANY PROFILE: A Contact Center firm dedicated to providing intelligent, customer focused IT solutions that support companies' expansion and adaptation in a variety of sectors. Position: Japanese Quality Analyst Company Industry: BPO Company Account: Social Media Work Location: Taguig City Salary: up to Php 90,000 Work Schedule: Rotational...

  • Japanese HR Admin Specialist

    1 day ago

    Taguig, Philippines J-K Network Services Full time

    The America’s leading company for research and human resource consultancy firm to help fortune 500 firms provide best solutions to their workforce. Position: Japanese HR Admin Specialist Salary: P 100,000 -110,000 package Industry: American HR consultancy Firm Type of job: Hybrid (Once a week onsite only) Account: Human Resource Work Location:...