Admin Assistant-Manufacturing Company

2 weeks ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

Client Profile: This company is a well-known Japanese company that produces appliances with high quality worldwide. The company launched its first product in 1951, and as of right now, they are focused on sales and distribution.Position: Admin AssistantCompany Industry: Manufacturing CompanyLocation: Quezon CitySalary Offer: Php19,000-Php25,000Work Schedule: Monday-Friday (8:00 AM - 5:00 PM)Work Set Up: OnsiteBENEFITS :- Government Mandated Benefits- Sick Leave Credits- Vacation Leave Credits- 13th Month Pay- HMOJOB REQUIREMENTS:- Bachelor's degree holder- With 1-2 years experience in warranty claim processing in manufacturing or service industry- Willing to Work in Quezon City- Amenable to attend interviews- Can start as soon as possibleJOB RESPONSIBILITIES:- Client service requests should be received, recorded, and prioritized. Prompt assignment to the proper service teams should be ensured, and progress should be tracked to meet service-level agreements (SLAs).- Act as the primary point of contact for client questions, responding politely and promptly, updating clients on the progress of their service requests, and proactively resolving any issues.- Create documentation and reports for analysis and compliance needs.- Determine what needs to be improved and help to improve the process.- Other duties that may be assigned by immediate superiorRECRUITMENT PROCESS: (FACE TO FACE)- HR Screening- Initial Assessment (May be done via phone call or face to face)- Final Interview (Face to face)- Job Offer



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