Urgent Hiring: Customer Service Representative E-commerce Account

5 days ago

Angono, Philippines LEX iSolutions PH Full time

Customer Service Representative (Onsite – E-commerce Account) (4)
Client: Mirmiles
Location: Angono, Rizal
Schedule: Monday to Friday, 10:00 PM–10:00 AM PHT
Shifts: 10 PM–7 AM / 1 AM–10 AM (with 1-hour paid break)

Why Join Us?
Be part of Mirmiles’ dynamic e-commerce customer service team and enjoy a stable, weekday schedule with a paid break and opportunities for growth

What You’ll Do:
- Handle inbound calls, online chats, and emails for customer inquiries.
- Process after-sales service requests, resolve concerns, and provide timely solutions.
- Collect and report customer suggestions/complaints to improve products and services.
- Learn business processes and support additional tasks assigned by your supervisor.

What We’re Looking For:
- Fluent in English (spoken & written).
- 2+ years of customer service experience (BPO or e-commerce preferred).
- Familiar with e-commerce after-sales service module.
- Strong communication skills and high job stability.

What’s in it for You?
Paid 1-hour break.
Career growth opportunities with a global e-commerce client.

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