Customer Experience Officer

2 months ago


Santa Maria, Philippines MS Convergence Corp. Full time

MS CONVERGENCE CORP. (Converge)We are URGENTLY looking for:CUSTOMER EXPERIENCE OFFICER (STA. MARIA, BULACAN) > Graduate with bachelor’s degree> At least one (1) year of related work experience preferably in a related industry> Proficient in MS Office> Must be knowledgeable in managing incoming calls, billing inquiries, trouble, and after-sales.> Must be customer-oriented and good at identifying and assessing customers’ needs to achieve satisfaction.> Generating sales leads that develop into new customers.> Must be knowledgeable in the collection process.



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