CRM & Lead Gen Specialist (GHL)

2 weeks ago

Muntinlupa, Philippines Tiger Global Business Services Inc. Full time

About Tiger Global:
Tiger Global is a PH-based outsourcing organization providing staff and services to businesses in the UK. We specialize in connecting skilled Filipino professionals with UK-based companies across various sectors, ensuring a supportive and growth-oriented work environment.

About the Client:
This role supports clients using Go High Level (GHL) and other CRM automation platforms. You will be part of a team responsible for setting up sub-accounts, building automated workflows, and optimizing CRM and AI-driven processes for UK-based customers.

About the Role:
We are looking for a highly technical and detail-oriented CRM & Lead Generation Specialist to handle CRM setup, automation, and performance tracking across multiple client accounts. You’ll work on configuring systems, integrating communication tools, creating funnels, and training AI models to improve accuracy and responsiveness.

If you enjoy systems-building, automation, and working with technology to create smooth operational workflows, this role is a great fit for you.

What You’ll Do:
• Set up and brand CRM sub-accounts for new clients.
• Import, organize, and manage existing contact databases.
• Build and optimize CRM workflows, pipelines, automations, and AI sequences.
• Set up e-sign documents, landing pages, funnels, SMS/WhatsApp/phone integrations, and social media connections.
• Train AI on industry-specific knowledge for each sub-account.
• Monitor AI conversations and continuously improve response quality.
• Track CRM performance metrics and prepare weekly/monthly reports for management.
• Support the ongoing improvement of automation processes across all accounts.

What We’re Looking For:
• Bachelor’s Degree in any relevant field.
• 3+ years of experience working with CRM platforms.
• At least 2 years of hands-on experience using Go High Level (GHL).
• Strong technical, analytical, and process-driven mindset.
• Experience building workflows, funnels, landing pages, and integrated communication channels.
• Amenable to an onsite or hybrid work setup in Alabang.

Benefits:
• HMO coverage from Day 1
• Paid vacation and sick leave from Day 1
• Regular UK business hours (no shifting schedules)
• Opportunities to work with international clients
• Supportive and growth-oriented work environment

Reporting Line:
You will be reporting to the PH-based CRM & Automations Lead.

Career Progression:
After 12 months of service, you may apply for more senior automation, CRM, or technical roles across Tiger Global client accounts.

Application Process:
The online application takes around 15–20 minutes to complete. Please be ready to answer screening questions and provide details about your experience with CRM and GHL.

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