Top BPO in the Philippines Customer Service Rep
2 months ago
CebuRESPONSIBILITIES:Provide exceptional customer support experience through multiple communication channels (email, phone, chat)Develop an expert understanding of our platform and how each customer is unique and learn how to efficiently apply that knowledge to provide them the support they need and anticipate future questionsProvide cutting-edge service in a friendly, confident, and knowledgeable mannerEnsuring customer requests are handled in an appropriate and timely mannerQUALIFICATIONS:At least second-year college level, with 1-year BPO experience is preferable.Excellent English communication skillsGood customer service, multi-tasking, and problem-solving skillsExperience in receiving Inbound calls and performing Outbound CallsABLE TO START ASAPAble to WORK ON SITEDAVAORESPONSIBILITIES:Provide Exceptional Customer Support Experience Through Multiple Communication Channels (Email, Phone, Chat)Develop An Expert Understanding Of Our Platform And How Each Customer Is Unique And Learn How To Efficiently Apply That Knowledge To Provide Them The Support They Need And Anticipate Future QuestionsProvide Cutting-Edge Service In A Friendly, Confident, And Knowledgeable MannerEnsuring Customer Requests Are Handled In An Appropriate And Timely MannerQUALIFICATIONS:At Least Second-Year College Level, With 1-Year BPO Experience Is Preferable.Excellent English Communication SkillsGood Customer Service, Multi-Tasking, And Problem-Solving SkillsExperience In Receiving Inbound Calls And Performing Outbound CallsABLE TO START ASAPAble To WORK ON SITE
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