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Customer Service Representative

4 weeks ago

Quezon City, National Capital Region, Philippines DRM, INC. Full time
JOB TYPE: Full-time | Permanent
WORK LOCATION:
SALARY: Up to 30k

JOB DESCRIPTION:
Provide voice support for one of the country's leading Telco companies. Handle inquiries about billing, network issues, mobile plans, account upgrades, and complaints. Ensure customer issues are resolved in a timely and professional manner.

QUALIFICATIONS:

• Must have at least 1 year of BPO experience (voice)

• Preferably with experience in Telco or a related industry

• Strong customer service skills and critical thinking

• Amenable to shifting schedules and on-site work in Cubao

BENEFITS:

• Work on-site allowance*

• Extensive HMO coverage for you and your dependents

• Non-Taxable Allowance on top of your basic salary

• Excellent Program Incentives based on performance

• Group Life Insurance - we got your back

• 30 Service Incentive Leaves (15 days convertible to cash)