General Manager

1 day ago


Davao City, Philippines Citistar Shopping Center, Inc. Full time

Position Title: GENERAL MANAGER (General Merchandise)Role Purpose:Drive profitability and growth by effectively managing operations, leading teams, and fostering a customer-centric culture.Duties and Responsibilities:Strategic Planning: Develop and execute strategies to achieve business goals, adapting to market dynamics.Operations: Oversee daily operations, ensuring efficiency in inventory, logistics, and customer service.Finance: Manage budgets, analyze financial data, and implement cost-control measures to maximize profitability.Sales & Marketing: Drive sales growth through effective marketing, competitive pricing, and strong customer relationships.Team Leadership: Build and motivate a high-performing team, fostering a collaborative and results-oriented environment.Compliance: Ensure adherence to laws and regulations, proactively mitigating risks.Reporting To: Company OwnerJob Specifications:Experience: 5+ years in senior management (Philippine retail/wholesale), managing a multi-faceted operation.Education: Bachelor's degree in Business or related field. MBA preferred.Industry Knowledge: Strong understanding of the local retail landscape and consumer behavior.Languages: Fluent in English and Filipino. Bisaya proficiency is highly advantageous.Skills: Demonstrated leadership, analytical, problem-solving, communication, and negotiation skills.Crucial CompetenciesMarket Awareness: Identify opportunities and threats by staying informed about market trends and competitors.Leadership: Motivate and guide teams to achieve goals in a collaborative environment.Business Acumen: Possess strong financial literacy and analytical skills for sound decision-making.Customer Focus: Prioritize customer satisfaction and build strong relationships.Results Orientation: Set clear goals, hold teams accountable, and drive the company towards results.Key Performance TargetsRevenue Growth: Achieve consistent year-on-year sales revenue growth.Profit Margins: Maintain healthy profit margins through efficient cost management.Customer Retention: Build a loyal customer base.Employee Satisfaction: Create a positive and rewarding work environment.Brand Building: Enhance the company's brand image and reputation.Critical DeliverablesAnnual Business Plan: Develop and execute a comprehensive plan with clear objectives and strategies.Performance Reports: Regularly monitor and analyze KPIs to track progress and inform decision-making.Customer Feedback Mechanisms: Implement systems to gather and analyze customer feedback for service improvement.


  • General Manager

    1 day ago


    Davao City, Philippines Citistar Shopping Center, Inc. Full time

    Position Title: GENERAL MANAGER (General Merchandise) Role Purpose: Drive profitability and growth by effectively managing operations, leading teams, and fostering a customer-centric culture. Duties and Responsibilities: Strategic Planning: Develop and execute strategies to achieve business goals, adapting to market dynamics. Operations: Oversee daily...

  • General Manager

    1 day ago


    Davao City, Philippines Citistar Shopping Center, Inc. Full time

    Position Title: GENERAL MANAGER (General Merchandise) Role Purpose: Drive profitability and growth by effectively managing operations, leading teams, and fostering a customer-centric culture. Duties and Responsibilities: Strategic Planning: Develop and execute strategies to achieve business goals, adapting to market dynamics. Operations: Oversee daily...

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