Now Hiring Quality Analyst in Taguig BGC

Role Overview: Develop and implement QA frameworks Analyze and report on quality metrics Support service delivery enhancements Requirements: High School Graduate (Old curriculum) or ALS Graduate Some college or relevant experience in education, communication, or quality assurance Proficiency in MS Office Contact center knowledge preferred Salary: Up to...

Role Overview: Develop and implement QA frameworks Analyze and report on quality metrics Support service delivery enhancements Requirements: High School Graduate (Old curriculum) or ALS Graduate Some college or relevant experience in education, communication, or quality assurance Proficiency in MS Office Contact center knowledge preferred Salary: Up to...

Role Overview: Develop and implement QA frameworks Analyze and report on quality metrics Support service delivery enhancements Requirements: High School Graduate (Old curriculum) or ALS Graduate Some college or relevant experience in education, communication, or quality assurance Proficiency in MS Office Contact center knowledge preferred Salary: Up to...

Are you excited about providing top-notch support to customers? We're in search of an energetic team player to join us as a Technical Support Representative in the bustling heart of BGC, Taguig. If you've completed at least 2 years of college, have a solid 3 months of experience in a call center, and can't wait to showcase your fantastic communication...

Position: Quality Analyst Working location: Taguig Salary to be discussed during interview Job Description Essential Functions/Responsibilities  Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics  Ensure that appropriate knowledge tools, techniques and standards are being...

Are you excited about providing top-notch support to customers? We're in search of an energetic team player to join us as a Technical Support Representative in the bustling heart of BGC, Taguig. If you've completed at least 2 years of college, have a solid 3 months of experience in a call center, and can't wait to showcase your fantastic communication...

• 2 to 3 years of experience in BPO industry for QA or Quality. • Prior QA experience is strongly preferred. • Previous experience in financial account or campaign is an advantage. • Amenable to work in BGC, Taguig • Earn up to 40,000 pesos.

• 2 to 3 years of experience in BPO industry for QA or Quality.• Prior QA experience is strongly preferred.• Previous experience in financial account or campaign is an advantage.• Amenable to work in BGC, Taguig• Earn up to 40,000 pesos.

• 2 to 3 years of experience in BPO industry for QA or Quality. • Prior QA experience is strongly preferred. • Previous experience in financial account or campaign is an advantage. • Amenable to work in BGC, Taguig • Earn up to 40,000 pesos.

Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback to the...

BGC, Taguig Permanent Responsibilities: Assign tasks, communicate information, and provide updates to team members. Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. Conduct weekly and quarterly meetings with other departments (e.g., Training, Quality, workforce teams) to review performance on program and...

Role Overview:Develop and implement QA frameworksAnalyze and report on quality metricsSupport service delivery enhancementsDesired Knowledge and Skills: Previous work experience in quality assurance, strong claims processing background and adedication to quality & improvement. Two or more years of experience in Enrolment processing background in US...

Role Overview: Develop and implement QA frameworks Analyze and report on quality metrics Support service delivery enhancements Desired Knowledge and Skills:  Previous work experience in quality assurance, strong claims processing background and a dedication to quality & improvement.  Two or more years of experience in Enrolment processing background...

Position: Quality Analyst Working location: Taguig Salary to be discussed during interview Job Description Essential Functions/Responsibilities  Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics  Ensure that appropriate knowledge tools, techniques and standards are being...

Looking for a new challenge? Join a company where YOU matterWe are hiring for awesome professionals for our pioneer team. Join us nowWorkforce ManagerWorkforce Team LeadWorkforce SchedulerWorkforce Real Time AnalystWe are looking for an awesome and talented Workforce Management Manager and Workforce Management Supervisor who wants to join our growing # WFM...

Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback to the...

URGENT HIRING! CONCIERGE SPECIALIST Location: BGC, Taguig Salary Offer: 20 000 PHP - 24 000 PHP QUALIFICATIONS: >Completed a minimum of 4 years bachelor's Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications and other similar program >With frontline experience in a hotel or high-end residential building is a plus >With proven work...

URGENT HIRING! CONCIERGE SPECIALIST Location: BGC, Taguig Salary Offer: 20 000 PHP - 24 000 PHP QUALIFICATIONS: >Completed a minimum of 4 years bachelor's Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications and other similar program >With frontline experience in a hotel or high-end residential building is a plus >With proven work...

Are you thrilled about delivering outstanding customer service? We're looking for a lively Business Intelligence Specialist. They will join our team in Taguig City.Your Key ResponsibilitiesDesign and build business intelligence solutions. Use Tableau, VBA, SQL, macros, and Power BI.Collaborate with clients to understand their data needs and deliver...

Are you thrilled about delivering outstanding customer service? We're looking for a lively Business Intelligence Specialist. They will join our team in Taguig City.Your Key ResponsibilitiesDesign and build business intelligence solutions. Use Tableau, VBA, SQL, macros, and Power BI.Collaborate with clients to understand their data needs and deliver...