Customer Care Specialist

6 months ago


Taguig, Philippines RecruiterPH Full time

Responsibilities:• Processing e-commerce orders.• Addressing both business to business and direct to consumer inquiries and requests.• Provide clear, timely, accurate and professional customer support.• Communicate complex customer/vendor issues.• Be helpful and supportive to all other Customer Care Team members.Required Skills:• Must have 2-3 years of experience in customer service support in an online, B2B or DTC environment.• Minimum of Associate degree or equivalent work experience (BPO)• Intermediate to advanced computer skills.• Excellent knowledge of Microsoft Office products.• Knowledge of various CRM software systems such as Salesforce/Service Cloud is a plus.



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