Call Center Agent

6 days ago

Batangas, Philippines ConnectUs Marketing Solutions Full time

Be part of a passionate team and create opportunities



CALL CENTER AGENT (ON-SITE)



Job Description:

Outbound calls for surveys, lead generation, event invitation and/or sales
Inbound calls to resolve customer queries or close lead/sales
Data entry to update customer relationship management (CRM) software
Respond to emails
Create reports using Microsoft Office and Google Drive
Meet service level agreements set forth
Perform other duties as assigned


Qualifications:

Must be willing to work on-site: Batangas City
Excellent English communication skills
Typing Speed: at least 40WPM
Ability to work under pressure
Ability to multitask, prioritize and manage time efficiently
Customer orientation and ability to adapt and respond to different types of personalities
Intelligent
No BPO experience required; fresh graduates are welcome to apply




So, why join us?

Full Time and Long Term Employment
Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
Salary will be based on: Skills, Attitude, Performance, Attendance
Opportunity for regularization and promotion
US and Canadian clients
Shift: Graveyard Monday to Friday
Scholarship program duration: 5 to 8 days


Option to choose between Probationary and Freelance Set up

Probationary: Up to 16,500
Freelance: Up to 18,900


WE LOOK FORWARD TO MEETING YOU

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