Virtual Receptionist VA

3 weeks ago

Manila, Philippines thehivecareers.co Full time

Job Description: Receptionist Virtual Assistant (English Speaking) Location: Remote (Work from Home) Employment Type: Full-Time Language Requirement: Fluent in English (verbal & written) Job Overview We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely. Key Responsibilities Answer incoming calls and route them to the appropriate team member Respond to customer inquiries via phone, email, and live chat in a professional manner Manage appointment scheduling, confirmations, and reminders Maintain and update client contact information and CRM entries Provide administrative support to internal teams Greet clients (virtually), record messages, and ensure smooth communication flow Manage calendars and coordinate meetings Maintain confidentiality of sensitive information Requirements Excellent spoken and written English Proven experience as a receptionist, virtual assistant, or customer support agent Ability to multitask and manage time efficiently Professional and friendly demeanor with a customer-first attitude Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems Stable internet connection and quiet work environment Willingness to work flexible hours, including weekends (if needed) Nice-to-Have Experience with international clients Familiarity with social media management tools or email marketing software Knowledge of basic administrative or bookkeeping tasks If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you

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