Technology Client Experience Support Associate Manager

4 weeks ago


Mandaluyong, Philippines Neksjob Philippines Full time

​Technology Client Experience Support Associate ManagerPreferred Location: Mandaluyong CityResponsibilitiesExecute and support fully integrated marketing and communication plans to strengthen our Centers’ key differentiators to help sustain awareness, develop business, and further engage clients with our Technology Centers.Work with the business to ensure we continue to improve client experience in our Technology Centers.Collaborate across the M+C Teams and vendors on case studies, environmental branding, and virtual and immersive experiences. content assets, Center-focused events, and other day-to-day activities directly related to executing the elevation of the ClientExperience in Technology Centers.Own quarterly metrics reporting and thoroughly synthesize and distill key findings from data to identify trends and big impact moments.Support the team with organizational tasks including post-call recaps, scheduling follow-ups, working in close liaison with other teams including creative, event management, people engagement and learning development.Maintain and organize assets and materials developed, leveraging Company internal knowledge-sharing and collaboration tools.Support the development and implementation of other marketing campaigns as needed.MUST HAVE:Minimum of 2 years experience in marketing and communications or related field—experience in a large, global organization is highly desirableWriting and oral communication skills, with ability to present and convey ideas clearlyRelationship-building skillsTeam player with great interpersonal skillsCreativity and flairEnthusiasm, passion for marketing, and can-do attitudeTeamwork and collaboration skillsGOOD TO HAVE:Flexibility to accommodate global meetings, across all geographies



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