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Incident Manager

3 months ago

Muntinlupa, Philippines GECO Philippines Full time

Incident Manager (Junior to Mid Level)The Incident Manager will represent his/her department towards the Business Units and project teams and will assure a determining role in the management, support, maintenance, implementation, administration and lifecycle management of Production solutions.Job Qualification:- Bachelor’s Degree in an IT-related, Management, Engineering or Computer Science field- At least 3 years of experience in Incident Management, Problem and Change Management and IT Operations- Strong verbal and written communication skills, with the ability to translate technical information to business terminology and experienced with Client, Vendor and stakeholder interaction- A solid understanding of the ITIL Incident & Change Management process- Experience and knowledge of change management principles, methodologies and tools- Willingness to render rotating shifts and should have no preference to scheduleSetup: HybridMake Geco Asia your employer of choice.Apply now