Customer Experience

Job Summary: The Customer Service Representative (CSR) for the Telco Sales Voice Account is responsible for handling inbound and outbound calls to assist customers with telecommunications products and services. This includes resolving inquiries, promoting telco plans, processing service requests, and ensuring customer satisfaction while meeting sales and...

Job Description: We’re hiring Customer Service Representatives for our Alabang site! This is your chance to start or grow your BPO career with a smooth, virtual recruitment process — no final interview required. Qualifications: Open for all applicants (with or without BPO experience) Must have good communication skills Amenable to work onsite in...

We are looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle inbound and/or outbound calls, assist customers with inquiries, resolve issues, and provide excellent service that builds trust and satisfaction. Responsibilities: Answer incoming calls and respond to customer inquiries in...

As a Customer Service Representative, you’ll be the first point of contact for customers—providing excellent service, solving inquiries, and ensuring a positive experience every time. You’ll handle customer concerns via phone, chat, or email while maintaining professionalism and empathy. Key Responsibilities: - Assist customers with their inquiries,...

* Lightray (P&C) Customer Service Representative (MOA / Alabang) Support customers with billing, product, or service inquiries through phone or chat. Maintain a positive customer experience and meet performance targets. * Education: 4-year College Graduate (no experience required) or HS Graduate (with 1 year BPO experience) * Experience: 1 year BPO if HS...

- Effectively identify, troubleshoot, and resolve customer concerns. - Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. - Recognize opportunities to retain customers by presenting alternative solutions, special offers, or service upgrades that align with their needs. - Follow all company...

Customer Service Representative (MOA / Alabang) Handle customer inquiries via calls or chat, provide accurate information, and resolve *Education: SHS Graduate / Undergraduate (2 yrs completed) *Experience: With or without BPO experience (1 yr required for Alabang)

Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry. Position: Customer Service Financial Account Industry: BPO Location: Alabang, Muntinlupa Salary: Php25,000 – Php30,000 Schedule: Shifting schedule Work Set up: Work on site BENEFITS : ✨...

Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry. Position: Customer Service – Account Receivable Industry: BPO Location: Alabang, Muntinlupa Salary: Php25,000 – Php30,,000 Schedule: Shifting schedule Work Set up: Work on site BENEFITS...

Job Summary: We’re looking for a detail-oriented Customer Service Representative to support our content moderation account. In this role, you will review user-generated content, respond to customer inquiries, and ensure platform guidelines are followed to maintain a safe and positive online environment. Responsibilities: Review, evaluate, and moderate...