PURE NonVoice Agent

3 days ago


Quezon City, Philippines Orbit Teleservices Pasig-Ortigas Full time

We are seeking highly motivated and customer-oriented individuals to join our team as Customer Support Agents.List of vacant position: (HIRING)Customer Service RepresentativeTechnical Support RepresentativeSales/Retail RepresentativeTravel and Hotel AssociateHealthcare SpecialistFinancial AssociateTelemarketerGeneral Responsibilities:Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.know the company products, services, policies, and procedures during training period to effectively address customer inquiries.Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.Qualifications:Can attend onsite interview (Ortigas SM Megamall)At least Senior High School (SHS) graduate (Not currently enrolled)With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed)Above average or Conversant in English communication skillsAmenable to working onsiteBpo Experience is a plusGood Typing SkillsFilipino Citizen, or hold relevant residence status18 years old and aboveSalary negotiableTo Discuss During Interview:-Shift Schedule (Day shift/Mid shift/Night shift)-Pioneer, Non-voice, and Easy Accounts Available-Incentives and Signing Bonuses-Competitive Salary-Recognitions & loyalty awards-OT/Holiday pay-Leave conversions-Night differential-2 days off-Choose your preferred location-HMONice to have (Optional):Proven customer service experience, preferably in a call center or customer support environment.Further details will be discussed during the interview. Apply now


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