
Customer Service Representative Local Nonvoice International Acc
2 weeks ago
Key takeaways:
Call center agents help customers answer questions and solve issues across various channels, including processing payments, assisting with orders, and addressing complaints.
The responsibilities of call center agents include follow-up calls, selling products/services, conducting market research, updating databases, and reporting recurring issues to management.
Essential qualifications for a call center agent include a high school diploma, excellent communication, writing, and problem-solving skills, attention to detail, time management, and a team player attitude.
Nice-to-haves for call center agents include previous call center experience, tech-savviness, and multilingualism.
A great call center agent needs confidence, resilience, motivation, proactivity, the ability to perform under pressure, and personal interaction skills, which ultimately contribute to a positive client experience and job satisfaction.
Inbound calls
Inbound calls are those calls that customers make in order to ask for assistance. Call center agents answer their questions, solve issues, assist with orders, and more. In short, agents make sure that any customer’s inquiry is resolved or is in the process of being resolved.
Outbound calls
Generally, this term refers to call center agents contacting customers with the intention to offer a product or service. Some may know it as cold calling. Though, sales are not the only purpose of outbound calls. Agents can also follow up with clients to make sure all their past issues were successfully handled and if not, offer further assistance.
-
Quezon City, National Capital Region, Philippines Lexie Staffing And Business Consulting Full timeKey takeaways:Call center agents help customers answer questions and solve issues across various channels, including processing payments, assisting with orders, and addressing complaints.The responsibilities of call center agents include follow-up calls, selling products/services, conducting market research, updating databases, and reporting recurring issues...
-
Quezon City, Philippines Lexie Staffing And Business Consulting Full timeKey takeaways: Call center agents help customers answer questions and solve issues across various channels, including processing payments, assisting with orders, and addressing complaints. The responsibilities of call center agents include follow-up calls, selling products/services, conducting market research, updating databases, and reporting recurring...
-
Customer Service Representative-Nonvoice
2 weeks ago
Cebu City, Central Visayas, Philippines OfficePartners360 (OP360) Full timeJob Title: Customer Service Representative-Nonvoice Sales AccountLocation: Ebloc Tower 2, Cebu IT Park, CebuJob Summary:You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their...
-
Makati City, Philippines Nityo Infotech Services Philippines Full timeDIRECT HIRING 1 Day Process (Face to Face Interview) Customer Service Representative - 28 available seats! (Voice, Nonvoice, Telco Account) — SALARY: 25,000 + Incentives (Max of 4k) — LOCATION and SETUP: Makati / Onsite — SCHEDULE: Shifting, No definite Rest Day — 1 year initial contract (subject for Regularization based on...
-
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeDIRECT HIRING1 Day Process (Face to Face Interview)Customer Service Representative - 28 available seats (Voice, Nonvoice, Telco Account)— SALARY: 25,000 + Incentives (Max of 4k)— LOCATION and SETUP: Makati / Onsite— SCHEDULE: Shifting, No definite Rest Day— 1 year initial contract (subject for Regularization based on performance)QUALIFICATIONS:—...
-
Telephone Customer Service Agent
2 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeAre you a customer-centric individual with a knack for providing outstanding service? Do you have what it takes to deliver results in a fast-paced environment? If so, we want to hear from you! At Nityo Infotech Services Philippines, we are seeking highly skilled professionals to join our team as Voice and Nonvoice Service Representatives.About the Job:As a...
-
Quezon City, Philippines Sagility Full timeHIRING PHRNs FOR NONVOICE ACCOUNT! Looking for a competitive job? Search no further because Sagility is hiring Nursing Graduates for the Nonvoice Account! No BPO experience required! Check the following qualifications below: -Nursing Graduate with active PRC License -Must have 1 year of bedside / direct patient care experience or -Company/Clinic Nurse...
-
Customer Service Representative
2 weeks ago
Antipolo City, Calabarzon, Philippines Gratitude Philippines Full timeHotel Reservation, Local Healthcare, Airline TravelSalary Package : PHP 16k-21kWork On-siteCommunication Skills is Good to ExcellentAt least 1 months CCEWith DAYSHIFT account and nonvoice
-
Quezon City, National Capital Region, Philippines Sagility Full timeHIRING PHRNs FOR NONVOICE ACCOUNTLooking for a competitive job? Search no further because Sagility is hiring Nursing Graduates for the Nonvoice AccountNo BPO experience requiredCheck the following qualifications below:-Nursing Graduate with active PRC License-Must have 1 year of bedside / direct patient care experience or -Company/Clinic Nurse with COE-No...
-
Quezon City, Philippines Sagility Full timeHIRING PHRNs FOR NONVOICE ACCOUNT! Looking for a competitive job? Search no further because Sagility is hiring Nursing Graduates for the Nonvoice Account! No BPO experience required! Check the following qualifications below: -Nursing Graduate with active PRC License -Must have 1 year of bedside / direct patient care experience or -Company/Clinic Nurse...
-
PH Registered Nurses Nonvoice Acc.
2 weeks ago
Quezon City, Philippines Sagility Full timeHIRING PHRNs FOR NONVOICE ACCOUNT! Looking for a competitive job? Search no further because Sagility is hiring Nursing Graduates for the Nonvoice Account! No BPO experience required! Check the following qualifications below: -Nursing Graduate with active PRC License -Must have 1 year of bedside / direct patient care experience or -Company/Clinic Nurse...
-
PH Registered Nurses Nonvoice Acc.
2 weeks ago
Quezon City, National Capital Region, Philippines Sagility Full timeHIRING PHRNs FOR NONVOICE ACCOUNTLooking for a competitive job? Search no further because Sagility is hiring Nursing Graduates for the Nonvoice AccountNo BPO experience requiredCheck the following qualifications below:-Nursing Graduate with active PRC License-Must have 1 year of bedside / direct patient care experience or -Company/Clinic Nurse with COE-No...
-
PH Registered Nurses Nonvoice Acc.
2 weeks ago
Quezon City, Philippines Sagility Full timeHIRING PHRNs FOR NONVOICE ACCOUNT! Looking for a competitive job? Search no further because Sagility is hiring Nursing Graduates for the Nonvoice Account! No BPO experience required! Check the following qualifications below: -Nursing Graduate with active PRC License -Must have 1 year of bedside / direct patient care experience or -Company/Clinic Nurse...
-
Antipolo City, Calabarzon, Philippines Neksjob Corporation Full timeAs a Customer Service Representative of Local Healthcare, you will answer customer questions and discuss account details, providing top-tier phone and email assistance. Also, you'll be responsible for ensuring satisfaction, resolving inquiries, and maintaining our brand's exceptional service reputation.
-
Customer Service Representative
2 weeks ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
-
Customer Service Representative
2 weeks ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
-
Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
-
Customer Service Representative
2 weeks ago
Cebu City, Philippines Interactech Solutions Inc. Full timeJOB DESCRIPTION – CUSTOMER SERVICE REPRESENTATIVE 1) Providing further assistance to all incoming concern/request/complaint/feedback of customer professionally on daily basis. 2) Escalating customer’s every concern/request/feedback in a timely manner and in accordance based to the SOP given by the company. 3) Ensuring every information shared to...
-
CSR Nonvoice and Chat Support
3 weeks ago
Makati City, Philippines Nityo Infotech Services Philippines Full timeDIRECT HIRING❗ 1 Day Process (Face to Face Interview) Customer Service Representative - 28 available seats! (Voice, Nonvoice/Chat support, Telco Account) — SALARY: 25,000 + Incentives (Max of 4k) — LOCATION and SETUP: Makati / Onsite — SCHEDULE: Shifting, No definite RD — 1 year initial contract (subject for Regularization based on...
-
Customer Service Representative
2 weeks ago
Cebu City, Philippines Interactech Solutions Inc. Full timeJOB DESCRIPTION – CUSTOMER SERVICE REPRESENTATIVE 1) Providing further assistance to all incoming concern/request/complaint/feedback of customer professionally on daily basis. 2) Escalating customer’s every concern/request/feedback in a timely manner and in accordance based to the SOP given by the company. 3) Ensuring every information shared to...