Enrollment & Billing Associate

4 weeks ago


Quezon City, Philippines SMOOTHMOVES INC. Full time

SMOOTHMOVES INC is currently seeking an Enrollment & Billing Associate to join our team. As an Enrollment & Billing Associate, you will play a crucial role in managing and coordinating the enrollment and billing processes for our customers and clients.In this role, you will be responsible for maintaining accurate and up-to-date customer and client enrollment information, processing enrollment applications, and ensuring timely and accurate billing for our services. You will work closely with our sales team to onboard new customers, resolve any enrollment or billing issues, and provide exceptional customer service.ResponsibilitiesManage and maintain customer and client enrollment information databaseProcess enrollment applications and ensure accuracy and completeness of informationCoordinate with sales team to onboard new customers and resolve any enrollment issuesGenerate and send invoices to customers and clientsFollow up on unpaid invoices and resolve billing discrepanciesProvide exceptional customer service and support for enrollment and billing-related inquiriesCollaborate with cross-functional teams to streamline enrollment and billing processesRequirementsBachelor's degree in Business Administration or related fieldMinimum of 1 years of experience in enrollment and billing preferably with related experience in insurance industryStrong attention to detail and accuracyExcellent organizational and time management skillsProficient in using billing software and MS Office applicationsExceptional customer service and communication skillsAbility to work independently and in a team environmentKnowledge of healthcare insurance industry is a plus



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