Customer Service Representative

1 week ago

Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time
Staff Outsourcing Solutions is currently looking for:

CUSTOMER SERVICE REPRESENTATIVES (VOICE)

Account Available:

Retail / eCommerce
HealthCare
Travel
Sales

Qualifications:

* With at least 6 months CSR experience
* Excellent verbal and written English Communication Skills
* Average Typing Speed of 45-50 WPM
* Knowledge of e-Commerce and Retailing is a plus
* Excellent and able to Multi-task on the following:
* Answering email inquiries
* Able to do Inbound Calls
* Able to do Outbound Calls for Callbacks
* Fast learner & highly trainable with good analytical skills
* Team player and able to work with less supervision
* Knowledge using Microsoft Excel Files
* Good problem solver & has a Positive attitude
* Willing to work on the graveyard shift, weekends & holidays
* Well-organized, Responsible, and Initiative
* Independent with positive work ethics and passion to succeed
* Willing to start immediately

Why apply with us?

* Competitive salary and may be determined/negotiable based on your qualifications
* Equipped with the latest technologies
* Monthly Incentive Rewards on successful orders and Attendance Productivity
* Offers Full-time employment and Career Growth
* Easily accessible from almost any part of the Metro Cebu area.
* Only a One (1) Day Application Process
* Service Incentive Leaves Upon Regularization
* Attendance Productivity Incentives
* Additional Hazard Pay within Qualifying Hours
* Stable Job with Salary Appraisals
* Holiday and Night Differential Premium Pay Rates
* Job Promotion is highly possible... if YOU have the drive.
* HMO/Health Insurance
* Work-Life Balance
* Free Pre-hiring Medical Laboratories
* Free Coffee

For those interested, respond to this post with your updated resumes and contact details for a possible preliminary screening and interview scheduling. Walk-In Applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only. Bring a copy of your updated resume & valid ID.

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