Service Crew

2 weeks ago

Mandaluyong City, Philippines Infinity Outsourcing Services Full time

Key Responsibilities
Customer Service: Greet and welcome customers, answer questions about products or services, make recommendations, and ensure a positive and friendly experience.
Order Management: Present menus, take customer orders accurately, and process them through a point-of-sale (POS) system.
Food & Beverage Preparation: Prepare and serve food and drinks, ensuring items are correct and presented well.
Payment Processing: Handle customer payments, collect cash or process credit card transactions, and provide correct change.
Table & Station Maintenance: Prepare tables for guests, keep dining areas clean, and clear tables after customers have left.
Cleanliness: Maintain hygiene standards, clean equipment, mop floors, and keep the store or restaurant tidy and organized.
Inventory & Stocking: Keep service areas stocked with supplies like drinks and desserts, and assist with inventory management.
Opening & Closing Duties: Assist with setting up the establishment for the day and performing closing duties, such as cleaning and tidying up.
Essential Skills
Customer Service: Ability to provide excellent service with a friendly and positive attitude.
Communication: Clear and effective communication to interact with customers and team members.
Teamwork: The ability to work effectively as part of a team to ensure efficient service.
Multitasking: Capacity to handle multiple tasks simultaneously, especially during busy periods.
Attention to Detail: Meticulousness in order accuracy and food preparation to meet standards.
Adaptability: Willingness to learn and adapt to new tasks and procedures.

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