Service Crew

2 weeks ago

Mandaluyong City, Philippines Infinity Outsourcing Services Full time

Key Responsibilities
Customer Service:
Greet customers, present menus, take orders accurately, answer questions about menu items, and make recommendations.
Food & Beverage Preparation:
Prepare food and drinks according to standards, which may involve kitchen duties or serving at a counter.
Sales & Transactions:
Operate cash registers, process payments (including cash and credit cards), and calculate change accurately.
Order Fulfillment:
Coordinate the delivery of food and drinks to customers, ensuring efficiency and accuracy.
Cleaning & Maintenance:
Maintain cleanliness and hygiene in the restaurant, including clearing tables, sweeping floors, wiping surfaces, and sanitizing food preparation areas.
Teamwork:
Work collaboratively with other team members to ensure smooth operations and a positive customer experience.
Essential Skills & Qualities
Customer Focus: A friendly demeanor and commitment to providing excellent customer service.
Communication Skills: Ability to communicate clearly with customers and team members.
Efficiency: Capable of working quickly and accurately in a fast-paced environment.
Attention to Detail: Accuracy in taking orders and processing transactions.
Reliability & Dependability: Trustworthy and able to be relied upon to complete tasks.
Common Work Environments
Service crew members work in various fast-paced settings, such as: Restaurants, Fast food outlets, Cafes, and Retail stores.

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