Inbound/outbound/email

Account Coordinator OpportunityThis role involves making outbound calls to warm and recent prospects, responding promptly to inbound calls, texts, emails, and chats. The primary goal is to educate homeowners about our product, pricing, and application steps.Educate homeowners on our product, pricing, and application process.Support homeowners in various...

Email/Chat Support Agent (Project-Based) | Work from Home (For Pooling)Job Openings Email/Chat Support Agent (Project-Based) | Work from Home (For Pooling)About the job Email/Chat Support Agent (Project-Based) | Work from Home (For Pooling)About Us:CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO...

The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support.Qualifications:High School Graduate (Old Curriculum), Shs Graduate,...

Job DescriptionThe Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.As an output of assessing quality standards, provide insight to customers to contribute to program...

Job Description">The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.As an output of assessing quality standards, provide insight to customers to contribute to...

ResponsibilitiesProcesses the following transaction types received through any of the available channels of communication (i.e. phone, SMS, fax, email) in accordance with the prescribed policies and procedures.Answers inquiries and concerns from all customers which are received through inbound calls and emails.Processes all customers' requests respecting the...

- Experience in handling Inbound/Outbound calls (preferred)- Respond promptly to customer inquiries via chat and email - Answer incoming phone calls from customers, providing assistance with placing orders, addressing inquiries, product inquiries, general inquiries, and offering product information.- Communicate with customers via phone to inform them about...

Job OverviewThis position involves handling various customer transactions and inquiries through different communication channels.Responsibilities:Process incoming transactions via phone, SMS, fax, or email in accordance with established policies and procedures.Address customer concerns and inquiries received via inbound calls and emails.Manage customers'...

Job Title: Quality Assurance SpecialistJob DescriptionWe are seeking a Quality Assurance Specialist to join our team. The ideal candidate will be responsible for monitoring, evaluating, and auditing a sampling of inbound and/or outbound calls and other contact methods including chat and email.The successful candidate will report results of evaluations to...

We are looking for a Call Center Representative to manage inbound and/or outbound calls in a professional, fast-paced environment. The ideal candidate will handle customer inquiries, complaints, and support issues efficiently, aiming for high customer satisfaction and quality service delivery.