IT Software Specialist

5 months ago


Parañaque, Philippines Sonak Corporation Full time

Responsibilities:• Provide expertise in relevant software modules. Investigate and diagnose issues, leveraging system knowledge and troubleshooting techniques.• Perform system integration testing, user acceptance testing, and support user adoption activities for new developments and modifications.• Provide timely resolution of bugs or escalation to higher support levels as needed.• Analyze recurring incidents to identify underlying problems.• Conduct root cause analysis and determine corrective actions.• Implement permanent fixes or workarounds to prevent future occurrences.• Document known errors and maintain a knowledge base for reference.• Review and assess proposed changes to software systems.• Coordinate with CTO to evaluate change impact and risks and suggest resolutions.• Implement approved changes following change management procedures.• Manage user access and roles within each software.• Provide training and guidance to end-users on system usage, best practices, and troubleshooting techniques.• Manage relationships with third-party vendors and service providers for specialized support and maintenance.• Other duties that may be assigned.Qualifications:• Two (2) or more years’ experience in any SAP product is required• SAP Programming experience is a plus• A bachelor’s degree in computer science, information technology or any other related course• Analytical, result-oriented, team player, fast learner and dynamic• Can work with minimum supervision• Working knowledge in information security and data protections• Ability to apply security control in translating technical design to coding• Thorough; demonstrates attention to detail and accuracy• Willing to learn the full cycle of S4hana and configurations


  • IT Software Specialist

    5 months ago


    Parañaque, Philippines Sonak Corporation Full time

    Responsibilities: • Provide expertise in relevant software modules. Investigate and diagnose issues, leveraging system knowledge and troubleshooting techniques. • Perform system integration testing, user acceptance testing, and support user adoption activities for new developments and modifications. • Provide timely resolution of bugs or escalation to...

  • IT Software Specialist

    5 months ago


    Parañaque, Philippines Sonak Corporation Full time

    Responsibilities: • Provide expertise in relevant software modules. Investigate and diagnose issues, leveraging system knowledge and troubleshooting techniques. • Perform system integration testing, user acceptance testing, and support user adoption activities for new developments and modifications. • Provide timely resolution of bugs or escalation to...

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