Customer Service Representative

4 weeks ago

Cebu City, Central Visayas, Philippines GDV StackPh Full time
Job Title: Customer Service Representative
Location: Cebu IT Park
Salary Package: Up to ₱26,000
Schedule: Night Shift
Hiring Process: 1-Day Online Hiring

Job Description:
We are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Service Representatives at our Cebu IT Park site.

As a CSR, you will be the first point of contact for our customers, providing exceptional support and resolving their concerns in a professional, friendly, and timely manner. This role is ideal for candidates who are passionate about helping others and thrive in a fast-paced environment.

Key Responsibilities:
Handle inbound and/or outbound customer service calls

Assist customers with inquiries, concerns, account updates, and other service-related requests

Provide accurate information and solutions based on company products or services

Maintain high levels of customer satisfaction and professionalism

Follow company policies and procedures in handling calls and documentation

Meet or exceed performance metrics such as quality, efficiency, and attendance

Qualifications:
High School Graduate (Old Curriculum), Senior High School Graduate, or College Level/Graduate

Excellent verbal and written English communication skills

Willing to work during night shifts

Amenable to work onsite at Cebu IT Park

Customer service experience is a plus but not required

Must have a stable internet connection for the 1-day online hiring process

Compensation & Benefits:
Salary package of up to ₱26,000

Night Differential Pay

HMO (Health Maintenance Organization) coverage

Incentives based on performance

Opportunities for promotion and career advancement

Supportive work environment and training provided

Apply now and complete your application from the comfort of your home
1-Day Online Hiring Process – Fast. Easy. Hassle-Free.

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