Hiring Business Transformation Specialist

3 days ago


Mandaluyong, Philippines Neksjob Corporation Full time

Job Description - Facilitate process improvement initiatives and assist business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment. - Design and deliver Operational/Delivery Excellence training sessions, coaching employees on business excellence principles. - Support the development, implementation, and analysis of standardized processes across the organization. - Assist in creating and reviewing formal management reviews of Key Performance/Operating results, while training and coaching all functional areas on performance measurement principles. - Provide support and insights for weekly/monthly Key Performance Indicator (KPI) reports and review meetings. - Lead or contribute to cross-functional Process Improvement Initiatives and root cause analyses. - Integrate strategic quality initiatives into operational guidelines and promote a culture of quality throughout the organization. - Support the development of tools and assets, such as tracking systems for operational excellence success stories and lessons learned from real-world delivery experiences. - Communicate relevant quality insights and business opportunities to key stakeholders and management teams. ---Job Qualifications - Open to candidates with a Bachelor’s Degree or undergraduates with relevant experience. - A minimum of 3 years experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, or Process Improvement within Finance and Accounting. - Prior experience in the BPO industry is a plus. - Focus on internal communication, problem-solving, and decision-making skills rather than direct client interactions. - Strong understanding and application of Six Sigma methodologies. - Experience leading internal projects, such as Value Stream Mapping initiatives, with a proven track record of driving measurable improvements. - Six Sigma Green Belt Certification or formal Six Sigma training is required.



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