CSR Financial Account

1 day ago


Quezon City, Philippines Neksjob Full time

Providing account transactions details, placing investigations or on-line navigation assistance as well as to perform the following task:-Work in a fast-paced and high volume service center self-managing call efficiencies -Promptly resolve client inquiries and escalate as need -Attentively service customer needs and concerns while being empathetic -Maximizing opportunity to build rapport with the customer -Show willingness to address the expressed and unexpressed needs of the client helping to build customer loyalty. -Utilize tools and resources appropriately to efficiently resolve customer inquiries -Present strong problem solving and decision-making skillsBe organized and detail oriented with the capability to multi task



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