Customer Service Representative

4 days ago


Muntinlupa, Philippines Gratitude Philippines Full time

Job DescriptionResponsibilities:Handle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.Follow communication procedures, guidelines, and policies.Resolve product or service problems by clarifying customers’ complaints.Select and explain the best solution to solve the problem.Required Skills:HS/SHS Graduate/College Undergrad/College Grads must have 6 months BPO Voice ExperienceComputer literate.Available to work shifts, which may include work during evenings, weekends, and public holidays.Ability to calm irate, anxious, or grieving customers.Additional Notes:This position will be working with one of the largest global providers of customer experience management solutions.Working Set-up: OnsiteMondays to Fridays.Complete details will provide by our Recruiters.HMONight Differential PayPerformance Based IncentivesOffered Salary. 18000-23000



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