ServiceNow Developer Admin

2 weeks ago


Makati City, National Capital Region, Philippines Nityo Infotech Full time

4+ years of ServiceNow platform development and implementation experienceMust have at least 2 years on ITOM (Visibility, Health, or Optimization) and CMDB configuration, Service Portal, Discovery, and Service Mapping (nice to have)Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) and developing with JavaScript on the ServiceNow platformExperience working with DevOps teams, methodologies, and tools in a virtual environment.Experience in one or more of the following: REST API integrations, custom application development, Workflows, FlowsAbility to initiate customer interfacing meetings, and conduct calls with customers independently or in support of business process/requirements gathering effortsAbility to keep a customer's business goals at the forefront of the conversation and at the same time articulate development decisions and its impacts to maintenance and longevity (i.e. keeping configurations out-of-the-box).A passion for guiding customers on how to get the most out of the product and for learning the latest product features.Familiar with ITIL processes, primarily Incident Management, Request Fulfillment, and Change Management. ITILv3 or ITIL4 foundation


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