Executive Capability Development Trainer

6 days ago

Taguig, Philippines Gratitude Philippines Full time

WORK BRIEF:This role requires skills for developing talents and bringing them up the learning curveto best potential to meet the minimum standards of our Healthcare client (US). This rolewould need to be knowledgeable about adult learning principles/techniques and handson to handle client specific training, modules, refreshers with swift content delivery inmind for the learners.CORE RESPONSIBILITIES Train new hires or existing employees in a class-room based set-up on Contactcentre work and basics for a US Healthcare client. Conduct multiple trainings for new hires and manage nesting/on-the-job-trainingalong with certification process and collaboration with operations. Maintain the training effectiveness above the required threshold by holdingstrong governance process in training. Ability to read through various standard operating procedures and communicatethe extracts to the trainees clearly. Identify gaps between internal process and customers’ expectations to helpbusiness produce the desired outcome. Liaison with QA to calibrate process knowledge and other departments of thebusiness as required. Conduct workshops for project team members on recent update and UShealthcare industry trends. Perform user acceptance testing for any new process rollouts / automation in theprogram. Provides refresher training for bottom quartile. Support the team by performing floor trouble shooting to ensure all relevantqueries are tracked and answered appropriately. Periodic knowledge calibration with client and internal functions.Value-Add Responsibilities: Create content / training material for effective training Revamp the training materials to suit the need of current business and easyunderstanding / knowledge transfer to trainees. Proactively provide TNI intel to the line manager and business Conduct and assist timely interviews from a training point of view, if required onneed basis Keep abreast of latest training domain expertise from the market and share bestpractices Maintain and publish training related reports on a timely basis with thestakeholdersEssential Knowledge: Knowledge of Training techniques and presentation skills. Ability to guage comprehension competency of the trainees and customizetraining content delivery. Knowledge of customer service principles, techniques, systems, and standards. General knowledge of Training Domain.Essential Skills: Must be fluent in communication, both verbal and written to deliver the trainingcontent in best presentation mode Leading, Controlling and Coaching training batches (both ways- in person andvirtually if required) Flexibility is a must for night shifts, rotation, rest days to match as that requiredby the business Organize, prioritize, and schedule training assignments and projects. Foster a cooperative work environment. Skill in examining of trainees and adapting training delivery. Coaching Skills. Consultative and Socially Confident.QualificationsMINIMUM QUALIFICATION: 2 years of Training Experience in a BPO set-up (required Healthcare)

  • Executive Capability Development

    5 days ago

    Taguig, Philippines RecruiterPH Full time

    Title: Executive Capability Development / Trainer Salary: Maximum Basic 35,000 + 2, 000 Allowance Location: Taguig WORK BRIEF: This role requires skills for developing talents and bringing them up the learning curvet to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning...

  • Executive Capability Development

    5 days ago

    Taguig, Philippines RecruiterPH Full time

    Title: Executive Capability Development / Trainer Salary: Maximum Basic 35,000 + 2, 000 Allowance Location: Taguig WORK BRIEF: This role requires skills for developing talents and bringing them up the learning curvet to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning...

  • Executive Capability Development

    5 days ago

    Taguig, Philippines RecruiterPH Full time

    Title: Executive Capability Development / TrainerSalary: Maximum Basic 35,000 + 2, 000 AllowanceLocation: TaguigWORK BRIEF:This role requires skills for developing talents and bringing them up the learning curvet to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning...

  • Executive Capability Development Specialist

    1 month ago

    Taguig, National Capital Region, Philippines RecruiterPH Full time

    Company OverviewWe are RecruiterPH, a leading recruitment agency dedicated to connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional recruitment services that meet the evolving needs of our clients and candidates.Job DescriptionAs an Executive Capability Development Specialist, you will play a critical role in...

  • Executive Capability Development

    9 months ago

    Taguig, Philippines RecruiterPH Full time

    CORE RESPONSIBILITIES Train new hires or existing employees in a class-room based set-up on Contact centre work and basics for a US Healthcare client. Conduct multiple trainings for new hires and manage nesting/on-the-job-training along with certification process and collaboration with operations. Maintain the training effectiveness above the required...

  • Executive Capability Development

    9 months ago

    Taguig, Philippines RecruiterPH Full time

    CORE RESPONSIBILITIES Train new hires or existing employees in a class-room based set-up on Contact centre work and basics for a US Healthcare client. Conduct multiple trainings for new hires and manage nesting/on-the-job-training along with certification process and collaboration with operations. Maintain the training effectiveness above the required...

  • Executive Capability Development

    9 months ago

    Taguig, Philippines RecruiterPH Full time

    CORE RESPONSIBILITIESTrain new hires or existing employees in a class-room based set-up on Contactcentre work and basics for a US Healthcare client.Conduct multiple trainings for new hires and manage nesting/on-the-job-trainingalong with certification process and collaboration with operations.Maintain the training effectiveness above the required threshold...

  • Executive Capability Development Trainer

    7 months ago

    Taguig, Philippines Gratitude Philippines Full time

    WORK BRIEF: This role requires skills for developing talents and bringing them up the learning curve to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning principles/techniques and hands on to handle client specific training, modules, refreshers with swift content delivery...

  • Executive Capability Development Trainer

    7 months ago

    Taguig, Philippines Gratitude Philippines Full time

    WORK BRIEF: This role requires skills for developing talents and bringing them up the learning curve to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning principles/techniques and hands on to handle client specific training, modules, refreshers with swift content delivery...

  • Lead Power Platform Developer Trainer

    2 weeks ago

    Taguig, National Capital Region, Philippines Cobden & Carter International Full time

    Cobden & Carter International is a renowned global consulting firm seeking an exceptional Lead Power Platform Developer Trainer to join our team.The ideal candidate will possess a strong background in training and development, with expertise in Microsoft Power Platform, specifically Power Apps and Power Automate. A minimum of 2 years of experience as an IT...

  • IT Trainer

    2 months ago

    Taguig, Philippines WeSource Management Consultancy Firm Full time

    We are hiring for an IT/Technical Trainer for a client in BGC This is a hybrid role with a rotating shift and the salary is up to 120K Monthly gross The IT Technical Trainer is responsible for the delivery of Power Platform (Power Apps and Power Automate ) training to the colleagues across businesses and geographies. The IT Technical Trainer will design,...

  • IT Trainer

    2 months ago

    Taguig, Philippines WeSource Management Consultancy Firm Full time

    We are hiring for an IT/Technical Trainer for a client in BGC This is a hybrid role with a rotating shift and the salary is up to 120K Monthly gross The IT Technical Trainer is responsible for the delivery of Power Platform (Power Apps and Power Automate ) training to the colleagues across businesses and geographies. The IT Technical Trainer will design,...

  • IT Trainer

    2 months ago

    Taguig, Philippines WeSource Management Consultancy Firm Full time

    We are hiring for an IT/Technical Trainer for a client in BGCThis is a hybrid role with a rotating shift and the salary is up to 120K Monthly grossThe IT Technical Trainer is responsible for the delivery of Power Platform (Power Apps and Power Automate ) training to the colleagues across businesses and geographies. The IT Technical Trainer will design,...

  • ServiceNow Capability Development Leader

    2 months ago

    Taguig, National Capital Region, Philippines GSS PH Full time

    About Us">GSS PH is a leading organization in the field of ServiceNow development, committed to delivering innovative solutions that drive business growth. Our team of experts is dedicated to providing top-notch services and training to our clients.">Job Description">We are seeking a highly skilled ServiceNow Capability Development Manager to join our team....

  • Strategic Business Development Executive

    2 months ago

    Taguig, National Capital Region, Philippines Visage Executive Search Full time

    Chief Operations Officer Job DescriptionAbout the Role:We are seeking an accomplished Chief Operations Officer to oversee our daily business and administrative operations, driving efficiency and growth.Key Responsibilities:Oversee the effective management of internal and external operational processes, identifying areas for improvement and implementing...

  • Healthcare Trainer Professional

    1 month ago

    Taguig, National Capital Region, Philippines QUESS PHILIPPINES CORPORATION Full time

    About UsQuess Philippines Corporation is a reputable organization dedicated to delivering exceptional services in the healthcare industry.Job SummaryWe are seeking an experienced Healthcare Trainer with a strong background in healthcare and training to join our team. As a key member of our organization, you will be responsible for providing high-quality...

  • Trainer - Medical Education Specialist

    7 months ago

    Taguig, Philippines Gratitude Philippines Full time

    Responsibilities:Research, plan, develop, implement and evaluate training strategies, initiatives, and materials including comprehensive education programs to meet orientation and ongoing competency needs and professional development needsAssess data and information related to claim medical outcome and other pertinent situations including identification of...

  • Trainer - Medical Education Specialist

    7 months ago

    Taguig, Philippines Gratitude Philippines Full time

    Responsibilities: Research, plan, develop, implement and evaluate training strategies, initiatives, and materials including comprehensive education programs to meet orientation and ongoing competency needs and professional development needs Assess data and information related to claim medical outcome and other pertinent situations including identification of...

  • Trainer - Medical Education Specialist

    7 months ago

    Taguig, Philippines Gratitude Philippines Full time

    Responsibilities: Research, plan, develop, implement and evaluate training strategies, initiatives, and materials including comprehensive education programs to meet orientation and ongoing competency needs and professional development needs Assess data and information related to claim medical outcome and other pertinent situations including identification of...

  • Senior Learning Experience Developer

    3 weeks ago

    Taguig, National Capital Region, Philippines Cobden & Carter International Full time

    Cobden & Carter International is seeking a Senior Learning Experience Developer to join our team.Salary: $120,000 per year.Job DescriptionWe are looking for a skilled Technical Trainer to develop and deliver high-quality learning programs across various technical topics, including Microsoft Power Platform (Power Apps and Power Automate).The ideal candidate...