Mandarin Client Services Associate
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Location:
Makati City Schedule: Dayshift Schedule (Monday-Friday)
Salary:
Php 40,000-Php 50,000 Work Set-up: Work On-Site BENEFITS
- 13th-month bonus
- Sick Leave & Vacation Leave
- Government-mandated benefits
- Reimbursements
- Other allowances will be discussed by the company. REQUIREMENTS OF THE JOB:
- Open to Filipino and Filipino-Chinese candidates who are proficient in both Mandarin and English.
- Fresh graduates and bachelor's degree holders from any field are welcome to apply.
- Knowledgeable in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills with excellent customer service orientation.
- Detail-oriented, organized, and capable of handling confidential information with professionalism.
- Previous experience in administrative, customer service, translation, or government-related work is an advantage but not required. RESPONSIBILITIES OF JOB APPLICATION:
- Assist and coordinate Consular inquiries via in-person, call, and email
- Coordinate with local authorities, departments, and agencies to provide consular assistance to Chinese Nationals
- Prepare and accomplish accurate records, reports, and correspondence.
- Manage general office work. Handling paperwork and concerns.
- Ensure all records are maintained as per company procedures.
- Receive daily information and needs from employees, allocate resources appropriately, and solve problems. RECRUITMENT PROCESS:
- Paper Screening
- First Initial interview
- Second level of interview
- Final Interview
- Job Offer
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