Client Service Associate
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On-site - Makati Fresh Graduate/Student Bachelor Full-time
Job Description
We are seeking a dedicated Client Service Staff to provide first-level technical and non-technical support to Market Participants. The successful candidate will handle user management tasks and assist during User Acceptance Training to ensure smooth onboarding and ongoing support.
Key Responsibilities
- Provide first-level technical and non technical support to Market Participants
- Address and resolve user inquiries and issues promptly
- Manage user accounts, access, and permissions
- Assist during User Acceptance Training sessions
- Document and elevate issues as needed to ensure timely resolution.
Qualifications
- Bachelor's Degree in Business, IT, Computer Science, Relationship Management, or related fields
- At least 6 months of experience in a service desk or customer service role
- Fresh graduates are welcome to apply and will be considered.
Working Location
6/F, Asia PeopleWorks, Inc.. 6/F, The Athenaeum Bldg, 160 L.P. Leviste Street, Salcedo, Makati, 1227 Metro Manila, Philippines
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