Call Center Agent
10 hours ago
To assist customers with queries via Emails/Chats and deal with multiple customers at the same time. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.Non-voice chat support jobs involve responding to customer inquiries through email or chat. These jobs may also involve troubleshooting technical issues. Responsibilities Answering questions: Respond to customer questions in a timely and efficient manner Identifying needs: Ask questions to understand the customer's needs and clarify information Researching issues: Investigate issues and find solutions or alternatives Providing instructions: Use clear and concise language to provide instructions to customers Raising tickets: Create tickets for issues that require additional technical assistance Following scripts: Use communication scripts to handle different topics Processing tasks: Complete tasks accurately and effectively to meet quality and production standards Skills Good communication skills, Ability to troubleshoot technical issues, Ability to work quickly and efficiently, Ability to multitask, and Ability to work from home. QUALIFICATIONS:HIGH SCHOOL GRADUATE ( OLD CURRICULUM ) SENIOR HIGH SCHOOL GRADUATE COLLEGE UNDERGRADUATE ( ANY COURSE )COLLEGE GRADUATE ( ANY COURSE )WITH OR WITHOUT CALL CENTER EXPERIENCEAVERAGE TO GOOD COMMUNICATION SKILLSWITH LAPTOP OR DESKTOP ( FOR VIRTUAL PROCESS )
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Call Center Agent
2 months ago
Quezon City, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19kCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
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Call Center Agent
4 months ago
Quezon City, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
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Call Center Agent
4 months ago
Quezon City, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
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Telco Call Center Agent
2 months ago
Quezon City, Philippines Neksjob Full timeJoin our team as a Telco Account Call Center Agent and be a pivotal part of our telecommunications service delivery. As an agent, you'll handle a diverse range of customer inquiries, account management tasks, and technical support issues over the phone. Your responsibilities will include resolving billing disputes, managing account modifications, and...
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Call Center Agent
4 months ago
Cebu City, Philippines Neksjob Corporation Full timeJoin our dynamic team as a Call Center Agent! No BPO experience is needed. Providing excellent customer service, and resolving customer inquiries. We offer comprehensive training and a supportive work environment.
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Be a
3 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon Site - Up to 24kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Be a
3 days ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon City Site - Up to 24kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Be a
2 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon City Site - Up to 24k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Be a
3 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon Site - Up to 24k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Call Center Agent
1 month ago
Eastwood Libis, Quezon City, Philippines Nityo Infotech Services Philippines Inc. Full timeWe are seeking a skilled Call Center Agent to join our team at Nityo Infotech Services Philippines Inc. in Eastwood Libis, Quezon City. As a Call Center Agent, you will be responsible for providing exceptional customer service support to policy holders, agents, and new customers.Key Responsibilities:Answering customer queries and dealing with...
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Call Center Agent
8 months ago
Quezon City, Philippines Neksjob Full timeWHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENT Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly,...
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Apply as Call Center Agent
1 week ago
Quezon City, Philippines Neksjob Full timeGrab the opportunity now! Apply as Call Center Agent - With Experience - Quezon Site - Up to 20kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Be a
2 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon City Site - Up to 24k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Be a
3 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon Site - Up to 24k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Mass Hiring
1 week ago
Quezon City, Philippines Neksjob Full timeMASS HIRING: Call Center Agent - QCSP:19,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office...
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Apply as Call Center Agent
1 week ago
Quezon City, Philippines Neksjob Full timeGrab the opportunity now! Apply as Call Center Agent - With Experience - Quezon Site - Up to 20k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Dont settle for less- Be a
3 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon Site - Up to 23kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Mass Hiring
1 week ago
Quezon City, Philippines Neksjob Full timeMASS HIRING: Call Center Agent - QC SP:19,000 Job description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office...
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Dont settle for less- Be a
3 months ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Be a - Call Center Agent - With Experience - Quezon Site - Up to 23k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Open for Freshers
2 months ago
Quezon City, Philippines Neksjob Full timeOpen for Freshers - Call Center Agent - With Experience - Vertis North - Up to 19k Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least...
