Customer Service Associate with Collections Account Experience
3 weeks ago
Are you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all while ensuring timely and effective collections follow-ups.This position is perfect for candidates with at least 6 months of experience in collections, either locally or in an international BPO setting.Key Responsibilities:Handle customer interactions through phone, email, or chat, focusing on account and collections-related concerns.Perform outbound calls for collections follow-ups while maintaining professionalism and adherence to compliance guidelines.Provide clear, accurate, and effective communication to resolve customer issues and inquiries.Meet and exceed service-level metrics, including quality, productivity, and compliance standards.Document all customer interactions and account updates in the system.Collaborate with team members and supervisors to identify process improvements.Qualifications:At least 6 months of experience in a collections account or agency, either locally or in an international BPO setting.Strong communication, negotiation, and problem-solving skills.Ability to handle challenging customer interactions with professionalism and empathy.Familiarity with collections processes and compliance regulations is a plus.Willingness to work in a fast-paced and target-driven environment.What We Offer:Competitive salary and performance-based incentives.Comprehensive training tailored to collections processes and tools.Opportunities for career advancement and skill development.A supportive work environment that values teamwork and innovation.
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Mandaluyong, Philippines Neksjob Corporation Full timeAre you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all while ensuring...
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Mandaluyong, Philippines Neksjob Corporation Full timeAre you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all while ensuring...
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Customer Service Representative
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeJob Overview: Are you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all...
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Customer Service Representative
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeJob Overview: Are you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all...
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Customer Service Associate
3 weeks ago
Mandaluyong, Philippines Neksjob Philippines Full timeCustomer Service Associate Location: Mandaluyong Responsibilities: - Provide outstanding customer service support while adhering to the defined scope of work and service level agreements. - Handle customer inquiries and concerns effectively, ensuring timely and accurate resolution of issues. - Maintain high standards of call quality and performance...
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Customer Service and Collections Professional
1 month ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWe are looking for a skilled Customer Service and Collections Professional to join our dynamic team at Neksjob Corporation. In this role, you will be responsible for handling customer interactions related to account and collections issues.Key Responsibilities:Handle customer inquiries and resolve account-related concerns through phone, email, or chat.Perform...
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Customer Service Associate
3 weeks ago
Mandaluyong, Philippines Neksjob Philippines Full timeCustomer Service Associate Location: Mandaluyong Responsibilities: - Provide outstanding customer service support while adhering to the defined scope of work and service level agreements. - Handle customer inquiries and concerns effectively, ensuring timely and accurate resolution of issues. - Maintain high standards of call quality and performance...
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Customer Service Associate
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: - Open to undergraduate with relevant work experience - At least...
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Customer Service Associate
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Qualifications:- Open to undergraduate with relevant work experience- At least 6...
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Customer Service Associate
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: - Open to undergraduate with relevant work experience - At least...
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Customer Service Associate
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Job Qualifications:Employment Type: Regular HireOpen to undergraduate with relevant...
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Customer Service Associate
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Job Qualifications: Employment Type: Regular Hire Open to undergraduate with...
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a Customer Service Representative with a background in collections to join our dynamic team at Neksjob Corporation. In this role, you will be responsible for handling customer interactions through phone, email, or chat, focusing on account and collections-related concerns.Key Responsibilities:Perform outbound calls for collections follow-ups...
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Customer Service Associate
1 month ago
Mandaluyong, Philippines Neksjob Corporation Full timeCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Job Qualifications: Employment Type: Regular Hire Open to undergraduate with...
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Customer Service Ambassador
1 month ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a highly skilled Customer Service Associate to join our team at Neksjob Corporation. As a Customer Service Associate, you will be responsible for providing exceptional customer service support according to the scope of work and service level requirements.Key Responsibilities:Ensure call quality and quantitative standards are observed in...
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Customer Service Experience Associate
1 month ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWe are Neksjob Corporation, a dynamic organization that values exceptional customer service. As we continue to expand our operations, we seek a skilled Customer Service Experience Associate to join our team.About the RoleThis is an exciting opportunity for individuals who share our passion for delivering outstanding customer experiences. The successful...
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Customer Service Associate
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Neks Job Philippines Full timeNeks Job Philippines is seeking a skilled Customer Service Associate to join our team in Mandaluyong. As a Call Center Representative with BPO experience, this role offers a challenging and rewarding career opportunity.Job SummaryThe successful candidate will be responsible for attracting potential customers by answering product and service questions and...
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Customer Service Associate
3 weeks ago
Mandaluyong, Philippines Neksjob Philippines Full timeCustomer Service AssociateLocation: MandaluyongResponsibilities:- Provide outstanding customer service support while adhering to the defined scope of work and service level agreements. - Handle customer inquiries and concerns effectively, ensuring timely and accurate resolution of issues. - Maintain high standards of call quality and performance metrics in...
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Corporation seeks an experienced professional to take their career in customer service to the next level. As a Customer Service Representative with collections background, you will be responsible for addressing customer inquiries, resolving account issues, and supporting customer needs while ensuring timely and effective collections follow-ups.This...
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Credit and Collection Staff
3 weeks ago
Mandaluyong, Philippines Quanta Paper Corporation Full timeJob Description:Candidate must possess at least Bachelor's/College Degree in any field.Required language(s): English, FilipinoPreferably Less than 1 year experience specialized in Credit & Collection or equivalent.Fresh graduate are welcome to apply.Skills:Knowledge in data analysis, Knowledge in SAP applications is an advantage, Proficient in using...